Office of the City Manager
Building a Well-Managed Government
A Well-Managed Government is a data-driven organization that provides effective and efficient programs and services that are responsive, accountable, inclusive and customer focused.
Key to this new way of doing business is to invite people to the table. Over a year ago, Norfolk residents joined with City Council and the administration to set the following priorities:
- Accessibility, Mobility and Connectivity
- Economic vitality and Workforce development
- Environmental sustainability
- Lifelong learning
- Safe, Healthy and Inclusive communities
- Well-managed government, the building block for all of the other priorities.
| A Well-Managed Government | Making Every Voice Count (from ICMA TV) |
The City is concentrating of five major initiatives - Healthy Norfolk, Neighbors Building Neighborhoods, Norfolk Flooding Strategy, Impact and Setting Priorities.
In addition to these major initiatives, City Manager Marcus Jones has charged all levels of the organization to find ways to apply the principals of a Well-Managed Government to further the City's priorities. Well-Managed Government Accomplishments





