Environmental Storm Water Management

The Division of Environmental Storm Water Management manages the City’s expansive storm water drainage system to help reduce flooding.  The drainage system includes 137 miles of ditches, 350 miles of pipe, 10 major pump stations, 1,100 outfalls, and 13 storm water ponds. The Division keeps this system clean, repaired, and working properly by providing a variety of services. Each year the Division spends about $2 million on capital improvement projects that enhance and expand the drainage system. Storm water fees fund these services and improvements. For more information or to report a drainage problem, call 823-4000 or visit our web site at www.norfolk.gov/publicworks/stormwater.asp.

Street Sweeping:

Each month Norfolk’s street sweepers pick up tons of litter and leaves from roadways. This service not only improves the City’s appearance, but also helps prevent water pollution. Sweeping reduces the amount of litter and leaves that enter the storm water drainage system, a direct connection to natural waterways. The US Environmental Protection Agency says that street sweeping is one of the best services a municipality can provide to reduce water pollution.

On average, sweepers clean most Norfolk streets every eight weeks. High traffic areas are swept more frequently. Sweepers also provide clean-up services after storms, accidents, and special events. Storm water fees fund street sweeping services. For more information on this service and to request a sweeping schedule for your street, please call 823-400
or visit our web site at www.norfolk.gov/publicworks/stormwater.asp.

For information on safety of food, call the U.S. Department of Agriculture’s Meat and Poultry Hotline, 1-800-535-4555.