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Retirement Bureau
The bureau maintains information necessary to administer benefit payments to members, performs accounting and payroll tasks according to federal and state regulations pertaining to qualified pension funds, and provides retirement and death benefits to the system membership in accordance with Chapter 37 of the Norfolk City Code.

Pay Advices No Longer Printed/Mailed 
Beginning March 31, 2015, pay advices will no longer be printed and mailed to retirees. Instead, retirees will be able to view their pay advices (both past and current) online using PeopleSoft Self-Service. This service is available any day of the week and any time of the day. Detailed below are step by step instructions on how to access and view pay advices online. Current pay advices can be viewed two to three days in advance of the payday, but the funds will not be deposited into your account until the actual payday. For additional assistance, please call Norfolk's IMPACT Call Center at 757-664-6510, Monday through Friday, 7 am to 6 pm. 

Retiree Self-Service



Contact Us
Ron Fritch
Acting Director of Retirement

810 Union Street
Room 309
Norfolk, VA 23510

FX: 757-664-4098