Department of Human Services
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Department of Human Services 741 Monticello Avenue
Norfolk, VA 23510
(757) 664-6000
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Mission
The Department of Human Services is committed to improving the lives of children, families, and communities through comprehensive services that support the well-being of Norfolk citizens.
Vision
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Human Services staff members are supported and have a say in how we do our job.
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Our citizens receive the best services in the country.
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We pay our bills on time and come in on budget.
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We have programs that work, and we know why.
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We treat each other with kindness, respect, and compassion.
Responsibilities
The Norfolk Department of Human Services is responsible for the planning, delivery, and evaluation of the City's human services and public assistance programs. The Senior Leadership Team provides administration and management services to the operating units of the department, coordinates grant opportunities for the City in the area of human services, staffs a number of citizen advisory groups, and participates in numerous collaborative efforts throughout the City of Norfolk.