Adult Protective Services provides ongoing adult services, companion services, adult day care, and protection to enable aged or disabled adults to remain in their own homes rather than move to institutions. APS offers protective services to safeguard and defend adults from abuse, neglect, or exploitation. Transitional services are also provided to adults once they are released from institutions and returning to the community. Assistance is provided to people in nursing homes as well.

APS also utilized Auxiliary Grants which provides cash payment for aged, blind or disabled individuals who reside in a licensed Assisted Living Facility (ALF).  The auxiliary grant payment makes up the shortfall between an individual’s income and the state rate charged by the ALF.

Adult Protective Services are provided 24 hours a day, seven days a week.

To report suspected incidents of adult abuse in Norfolk, call Adult Protective Services at 664-6123 or the toll-free Adult Protective Services Hotline at 888-832-3858 after 5:00 p.m., on weekends, and holidays.

Become a Adult Foster Care Provider (PDF Link)