(HART) Homeless Action and Response Team
(Hart) information hotline
(757) 622-5920
Homeless Action and Response Team
HART serves as a single point of contact for homeless families and individuals in Norfolk who are seeking time limited services. The HART Team is comprised of Human Services professionals whose mission is to develop processes, community partnerships, and strategies to help end homelessness in the City of Norfolk.
Success Story
To hear, firsthand, from a Norfolk mother of three who found a stable home and new beginning with the guidance of HART Click here.
(Hart) information hotline
(757) 622-5920
The Norfolk Hotline for Homeless Families
The Norfolk Hotline serves as a central point of contact to access services for NORFOLK FAMILIES seeking shelter in the City of Norfolk.
The Hotline was initiated to improve child wellbeing for at risk families by:
- Preventing homelessness
- Rapidly re-housing families
- Improving coordination between various service providers working with homeless families.
What Resources Are Available Through the Hotline?
Information and screening for placement into local family shelters. Application for eviction prevention resources. Assessment for service needs and connection to appropriate service providers.
Who Should Call?
Any adult with legal custody of minor children in the City of Norfolk who is or is about to become homeless. Any services provider working with a family in the City of Norfolk who is or is about to become homeless.
Norfolk Emergency Shelter Team
HART partners with the Norfolk Emergency Shelter Team (NEST) to provide meals and shelter to homeless adults during the winter months. NEST is a coalition of churches that provides overnight shelter on a rotating basis. Transportation to the shelter is provided every evening during the winter months of November - April at 741 Monticello Avenue in Norfolk.
NEST operates during the winter months of November – April. For more information on church locations and operations call: (757) 622-2549
NEST does not provide services to Norfolk’s homeless families. Norfolk’s homeless families should contact HART for help, not NEST.
