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Public Assistance
Public Assistance
The Department of Human Services connects eligible citizens to federal, state and local resources for food, healthcare, childcare, cash assistance, workforce development, and energy and utilities assistance. View all benefit descriptions.

Applications are available at any Department of Human Services office.

You may also apply ONLINE for TANF, Medicaid, SNAP, Energy Assistance and Childcare Assistance at CommonHelp.

Contact Us
Human Services
741 Monticello Ave.
Norfolk, VA 23510

Ph: 757-664-6000
Email

Public Assistance
Information
201 E. Little Creek Rd.
Norfolk, VA 23505

Ph: 757-664-6035

Call/Changes
Ph: 757-664-3300

Hours
Monday - Friday
8:30 a.m. - 5:00 p.m.

Customer Service Feedback
News
2016 Senior Real Estate Tax Relief Program
New, extended application period for Norfolk residents from February 1 - June 1, 2016. The Department of Human Services administers the program to eligible Norfolk homeowners who are 65 years and older or totally disabled. Additional Info...
Emergency Utility (Water) Payment Program
Emergency Utility Payment Program effective December 1, 2015. Eligible residents can avoid disruption of water services due to non-payment. Additional Info...
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