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Norfolk Community Services Board


2016 Performance Contract
Norfolk Community Services Board is providing an opportunity for the public to provide comment on the FY2016 State Performance Contract.  The Performance Contract provides the mutual andresr25224.jpgagreement between the Community Services Boards and the State Department of Behavioral Health and Developmental Services (DBHDS) in four major areas:  (1) Services Delivered by Community Services Boards;  (2) Support and/or Collaboration from DBHDS; (3) Reporting Requirements; and (4) Funding provided by DBHDS.

The CSBs are in the process of working on completing the chart in the second attached document with other revenue sources that compliment the state funding resources. The full version of the Performance Contract Budget gets approved by the Board of Directors and the Norfolk City Council in a process through the Summer.

Any comments to this document can be provided by coming into the CSB Main office at 225 W. Olney Road Monday through Friday between 8:00am and 5:00pm and commenting in the display book provided; or you can send a letter:  Norfolk Community Services Board, Attention: Jacklyn Griffin, 225 W. Olney Road, Norfolk, VA 23510; or you can send an email to   with "Performance Contract Comment" in the subject line.  Your comments are appreciated by July 10, 2015; however, the public comment period will remain open through July 17, 2015.

Performance Contract - Final

Exhibit A

If you have general interest in the Performance Contract process, please see the DBHDS website:  Thank you!

Sarah Paige Fuller
City of Norfolk
Director, Community Services Board

The Norfolk Community Services Board was founded in 1969 so that Norfolk residents with mental health, intellectual disability, and substance abuse needs could receive treatment in ORCthe community where they lived, surrounded by their family and friends. Over the years, continued emphasis has been placed on community treatment, with an emphasis placed there by consumers themselves; by their loved ones who want to be nearby; by the professionals who feel that patients progress better in familiar surroundings; by advocacy groups that rally for the rights of the disabled; and by the government, which oversees the welfare of the people we serve and treat.

Today, we provide treatment and rehabilitation services to over 9,000 Norfolk citizens yearly. The level of service each person needs can vary from ongoing support to short term intervention, with most having needs that fall somewhere in between. In whatever manner people come to us, we assure their full participation in decisions about what services are appropriate to their individual needs and circumstances. We are dedicated to providing those services in the least restrictive environment possible – usually at one of our service locations or in the consumer’s home.

Norfolk Community Services Board presents the information on these web pages to ensure that the citizens of Norfolk are informed of our available services.

Contact Us
Sarah Paige Fuller
Sarah Paige Fuller

225 West Olney Road
Norfolk, VA 23510
Ph: 757-823-1600

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* (757) 664-7690 *