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Norfolk Fire-Rescue  


"Provide Outstanding Customer Service in a Compassionate, Dependable and Professional Manner"
 

Fire Safety for the Elderly and other Fire Safety Fact Sheets can be viewed by clicking here


Our Department

     The Department is proud to be among one of the oldest career fire departments in the United States while simultaneously leading the nation in the delivery of unique, cutting edge emergency services.  NFR responds to more that 39,000 emergency calls annually, including 15,000 fire and 24,000 EMS incidents.

     Our Department continues to earn the trust and respect of the public by leading a proactive, innovative, team centered organization with the best interests of the community serving as our guidepost.

     The core values of compassion, respect, commitment, courage, integrity, diversity, and accountability install pride and self-esteem into our firefighters, assisting the city in assuring that residents, visitors and businesses in our community continue to receive outstanding quality service.







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