Chief Senter's Message

Welcome to the official website of Norfolk Fire-Rescue (NFR).  This site is intended to showcase the proud, rich history of the NFR and serve as an easy reference guide for the emergency and community services provided to the citizens and visitors of Norfolk. 

 The roots of NFR can be traced to Colonial times, when volunteers were organized to protect the young port city from fire.  In December 1871, the Norfolk City Council disbanded the volunteer fire companies and formed the Norfolk Fire Department, which is believed to be among the oldest departments in the nation to be comprised entirely of firefighters who were paid for their services.  In the early 1970’s Norfolk joined other cities across the nation in providing emergency medical services (EMS) to its citizens, by establishing the Bureau of Paramedical Rescue Services.  During the 1980’s, the incidents of fire began to decrease while demand for medical services increased.  To better meet these changing demands City Council merged fire and EMS services in April 1991, forming the department now known as Norfolk Fire-Rescue. 

 Today the NFR is comprised of over 500 dedicated professionals who protect a 66 square mile urban city with a population of approximately 250,000, which swells to over 350,000 during the workday.  The NFR responds to an average of 39,000 emergency incidents each year from 14 fire-rescue stations strategically located throughout the city.  The NFR also provides a host of community and support services from its Offices of Administrative Services, Public Affairs, Fire Marshal, Occupational Safety and Health, Training, and Special Operations. 

 In accordance with the department’s vision of “preventing harm in the community and maintaining the public’s trust,” I am always interested in hearing from our customers about their experiences with Norfolk Fire-Rescue.  Please feel free to send me your comments at firechief@norfolk.gov.    

 Sincerely,

 Edward L. Senter Jr.

Fire Chief