Mission
The mission of Norfolk Fire-Rescue is to protect life, property, and the environment by providing public education, preventing and suppressing fires, mitigating hazards and caring for the sick and injured.

Vision
The vision of Norfolk Fire-Rescue is to prevent harm in our community while maintaining the public trust.

Core Values

Accountability	Equity	Leadership	Safety
Commitment	Flexibility	Loyalty	Unity
Compassion	Integrity	Professionalism