RESOURCES

The Home Rehabilitation and Resource Center works to facilitate housing code compliance and improve the quality of life in low and moderate income neighborhoods by serving as a resource center for information and technical support services.

DEPARTMENT OF HUMAN SERVICES

Energy Assistance (757) 664-7550
Can’t afford fuel for heating, having problems paying your heating bill in the winter or your cooling bill in the summer, is your service cut off or about to be cut off, contact the Energy Assistance Program to see if you qualify.

Lifeline (757) 664-6035
If your water is cut off or about to be cut off, contact Lifeline to determine eligibility.

General Relief Emergency / Short Term Medical Assistance (757) 664-6035
If you cannot pay for your medical prescriptions and/or medical supplies, contact General Relief/Short Term Medical Assistance to see if you qualify.

Senior Services of Southeastern Virginia (757) 461-9481
Home delivered meals, food stamps, transportation, in-home care, short term and long term care, cooling assistance, Medicaid and other services for senior citizens are available to those meeting program eligibility guidelines..

www.norfolk.gov/humanservices

NORFOLK REDEVELOPMENT AND HOUSING AUTHORITY

HomeNet Program (757) 623-0458
A step by step guide and assistance to homeownership for Norfolk residents who qualify.

Equity Secure Program (757) 533-5697
Use the equity in your home to pay for expensive repairs such as plumbing, heating, electrical, roofing and structural systems for those who qualify.

Emergency Repair Grant Program (757) 314-2089
Grants that don’t have to be repaid for needed home repairs such as roofing, heating systems, plumbing, and accessibility issues are available to those meeting program eligibility guidelines.

webmaster@nrha.norfolk.va.us

THE STOP ORGANIZATION, INC.

Weatherization (757) 858-1397
If your home is losing heat or cooling due to air leakage or if your water heater and/or pipes need wrapping, contact the Weatherization Component for eligibility requirements..

Home Equity Conversion Mortgage (757) 858-1364
Get loans for home repairs based on partial equity in your house, contact the Housing Counseling Component  for more information and eligibility guidelines.

Indoor Plumbing/Rehabilitation Program (757) 858-1388
Homeowners with indoor plumbing problems or need housing rehabilitation, contact the Plumbing/Rehabilitation Program for guidelines.

Elderly/Disabled Home Maintenance Program (757) 858-1388
Elderly/disabled homeowners who need their homes repaired or have accessibility issues, contact the Elderly/Disabled Home Maintenance Program for eligibility requirements.

execoff@stopinc.org

ENDEPENDENCE CENTER, INC.

Disability Resources (757) 461-8007
Disabled citizens with accessibility issues, in need of a wheelchair ramp or in need of counseling or support, contact the Endependence Center for information and guidelines.

www.endependence.org

VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Eastern Regional Office (757) 491-3990
Dial 2-1-1
Connects people with information on community resources

Faith Based Initiative (800) 777-8293
Volunteer assistance in emergencies and natural disasters

faithbased.initiative@dss.virginia.gov

www.dss.state.va.us

VIRGINIA DEPARTMENT OF HOUSING & COMMUNITY DEVELOPMENT

Emergency Home Repair Program (804) 371-7112
If your home is in need of structural, plumbing, electrical or roofing repair, or if you need a wheelchair ramp and/or handicapped accessible appliances, contact EHRP to see if you qualify.

ehr@dhcd.virginia.gov

Low Income Home Energy Assistance Program (804) 371-7000
Need help paying your heating bill, does your heating system needs replacing or are your utilities about to be cut off, contact LIHEAP for qualification information.

weatherization@dhcd.virginia.gov

Weatherization Assistance (804) 371-7000
Does air leaks around your windows and doors need sealing with insulation, caulking and weather stripping, is your duct system leaky or heating system inefficient or unsafe, do you need smoke or carbon monoxide detectors, contact Weatherization Assistance to see if you qualify.

weatherization@dhcd.virginia.gov

Homeless Intervention Program (804) 371-7130
If you are at imminent risk of homelessness due to a crisis situation and need rental or mortgage assistance, contact HIP to determine your eligibility.

HFUNIT@dhcd.virginia.gov

www.dhcd.virginia.gov

THE DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

Richmond Regional Office (800) 842-2610

Supportive Housing for the Elderly
Non-profit organizations are provided grants to enable elderly residents to live independently in rehabilitated housing, newly constructed facilities or through rent assistance for those who qualify.

Housing for Persons with Disabilities
Non-profit organizations are provided grants to enable residents with disabilities to live independently by expanding the supply of affordable housing with support services for those who qualify.

Housing Counseling
Housing agencies are provided grants to provide free before purchase, after purchase, default and reverse mortgage counseling for Norfolk residents who qualify.

vawebmaster@hud.gov

NEIGHBORHOOD DESIGN AND RESOURCE CENTER

Design Services (757) 664-6770
Norfolk residents interested in renovating and remodeling their homes or in constructing a new home may use this free service in the planning, preliminary architecture and design services.

Renovation Advisory Services (757) 664-6770
Norfolk residents are given assistance with improvements to their property, preparing work specifications and cost estimations.

Financial Assistance (757) 664-6770
Norfolk residents are given access to a variety of financial and tax incentives to encourage and assist with the purchase, renovation and the construction of new homes.

http://www.norfolk.gov/Planning/comehome/Design_Center.asp

VIRGINIA HOUSING DEVELOPMENT AUTHORITY

Accessibility Grants (877) 843-2123
If you need wider doorways, a wheelchair ramp, grab bars in your bathroom or other accessibility issues, contact Accessibility Grants to determine your eligibility.

Reach Programs (877) 843-2123
If you need low interest loans for the construction of a new home, contact the Reach Program to see if you qualify.

SPARC Programs (877) 843-2123
If you are a first time homebuyer and qualify, you may be eligible for a low interest rate home purchase loan, contact the SPARC Program for eligibility guidelines.

www.vhda.com

COMMISSIONER OF REVENUE

Real Estate Tax Relief (757) 664-7890

If you are at least 65 years of age and/or totally or permanently disabled and own the home you live in, contact the Commissioner’s office to see if you qualify for tax relief.

www.norfolk.gov/Revenue/retxrelf/elderly.htm

WORLD CHANGERS (757) 823-4363

Out of state volunteers who spend several weeks during summer months painting homes, building ramps and performing other indoor and out door repairs, for more information contact Marty Raiss.

martha.raiss@norfolk.gov