Online Payments

1. Click on the link - www.officialpayments.com - or call 1-877-542-5988.
2. Click "Local Payments" in the center of the page
3. Enter Jurisdiction Code 6231 and click "Make a Payment"
4. Select "Monthly Parking Pass Payment" from the "Payment Type" dropdown list
5. Then you will be prompted to enter in a series of information. Please have your account number accessible to enter in the form. Correct account numbers are required to insure correct payment posting. Account numbers are located in the upper right corner of the invoice – consisting of 4 to 10 numerals.

After authorization of your payment, you will be given a confirmation number that you should keep for your records.

*Please note that Official Payments charges a convenience fee of $4.95 per payment.




For more information about Monthly Parking Services, please contact the Customer Service Center at 757-664-6222 or e-mail monthlyparking@norfolk.gov.

Norfolk Parking Customer Service

City Departments

Select a Department Animal Care Center Budget & Grants Management Bureau of Cemeteries Circuit Court City Assessor City Auditor City Council City Treasurer Commissioner of Revenue Commonwealth's Attorney Community Enrichment Community Services Board Cultural Affairs Development Elections Emergency Management Finance Fire Rescue General District Court General Services Geographic Information Services Grants Management Homelessness Human Resources Human Services Intergovernmental Relations Keep Norfolk Beautiful Library Nauticus Neighbors Building Neighborhoods Neighborhood Quality Norfolk CARES Assistance Center Norfolk Criminal Justice Services Norfolk Fitness & Wellness Center NRHA Parking Planning & Community Dev Police Department Public Health Public Works Purchasing Recreation, Parks & Open Space Special Events Utilities