Frequently Asked Questions

Where can I pay the fine for a parking citation (ticket)?

For your convenience, Parking Violations can be paid by several different methods.

Pay by Mail: Utilize the envelope provided with your Violation and mail your payment to:

City of Norfolk
Citation Processing Center
P.O. Box 1423
Suite 14
Alexandria, VA 22313-1423

Pay Online: Pay your parking tickets online using a credit card.  Visit our web page at:

www.norfolk.gov/parking or click on the link https://step1.caledoncard.com/tickets/norfolk.html

Pay by Phone: Pay by credit card by calling the City of Norfolk Citation Processing Center at the toll free telephone number 1-866-842-2600.  In order to process your payment, you must be the owner of the credit card and have it available when calling.

Drop Boxes: Utilize the payment drop boxes located at:

Main Lobby of City Hall
City of Norfolk, City Hall
810 Union Street
Norfolk, VA 23510

Accessible:  7:30 a.m. to 5:30 p.m., Monday - Friday

or

Parking Customer Service Center

222 East Main Street
Norfolk, VA 23510

Accessible 24 hours a day

Pay in Person: Visit the Parking Customer Service Center at:

Parking Customer Service Center
222 East Main Street
Norfolk, VA 23510

Open: 7:30 a.m. to 5:30 p.m., Monday - Friday 

How soon do I have to pay a parking citation?

You must pay the fine within 30 days of the date the ticket was issued. See the Fee Schedule for additional information.

What happens if I do not pay for a parking citation on time?

If the fine is not paid within 30 days after the ticket was issued, a late penalty of $50 and an Administrative Fee of $20 will be added.  See the Fee Schedule  for additional information. The following actions may result as well:

• If the registered owner of a vehicle has three (3) unpaid parking tickets for any violation the vehicle is subject to tow.  In order for a registered owner to recover a towed vehicle, all  parking fees and fines owed and towing storage fees incurred will have to be paid in full.

How much will the parking meter permit cost?

Depending on the financial district daily tier rate and geographical location, daily parking permit fees can run from $6.30 per meter per day, $4.50 per meter per day or $2.70 per meter per day.  The monthly fees are billed at $60 per bag.  Sundays, observed federal, state and city holidays are non-enforcement days and are not included in the parking meter permit fees.