Department of Public Works, 7th Floor, City Hall, City of Norfolk Tel: 757-664-4600 Fax: 757-664-4603
Norfolk Home
Please take a moment to fill out this important survey. The City of Norfolk and the Department of Public Works would like to know what you think. We will use this information from interested residents like you to improve our services to you and your neighbors. Thank you for helping us improve our services to you.
Recycling
Number of Recycling Centers
Not Enough
OK
Too Many
Location of Centers
Poor
OK
Good
Hours of Operation
Poor
OK
Good
Centers easy to use?
Difficult
OK
Easy
Refuse Collection Services
Frequency of Collection
Not Enough
OK
Too Much
Quality of Service
Poor
OK
Good
Storm Water Services
Storm Drain Maintenance
Poor
OK
Good
Street Sweeping--Frequency
Not Enough
OK
Too Much
Street Sweeping--Quality
Poor
OK
Good
Water Quality in Local Waters
Poor
OK
Good
Traffic Services
Traffic Sign Maintenance
Poor
OK
Good
Traffic Signal Maintenance
Poor
OK
Good
Traffic Signal Timing
Poor
OK
Good
Street Lighting
Not Enough
OK
Too Much
Street Markings
Poor
OK
Good
Worst Intersection in Norfolk:
Steet Name:
Cross Street Name:
Why?
Street & Bridge Services
Pavement Condition
Poor
OK
Good
Curb/Sidewalk Condition
Poor
OK
Good
Public Works Employees
Courteous
No
Somewhat
Yes
Work Hard
No
Somewhat
Yes
Responsive
No
Somewhat
Yes
Knowledgeable
No
Somewhat
Yes
General.
Please rank from 1 (
MOST
important ) to 10 (
LEAST
important ) for the following questions.
Garbage/Refuse Collection
1
2
3
4
5
6
7
8
9
10
Recycling
1
2
3
4
5
6
7
8
9
10
Street Maintenance
1
2
3
4
5
6
7
8
9
10
Street Paving
1
2
3
4
5
6
7
8
9
10
Traffic Signals
1
2
3
4
5
6
7
8
9
10
Traffic Signs/Stripes
1
2
3
4
5
6
7
8
9
10
Street Lighting
1
2
3
4
5
6
7
8
9
10
Storm Drain Maintenance
1
2
3
4
5
6
7
8
9
10
Street Sweeping
1
2
3
4
5
6
7
8
9
10
Other (please describe)
Service:
Rank: 1
2
3
4
5
6
7
8
9
10
Do you feel that you are getting your money's worth from Public Works? Yes
No
Not Sure
Would you like the City to provide more Public Works services? Yes
No
Your Area of the City:
Comments (For specific concerns, please include the location of the problem and your name and daytime phone)
(Optional:)
Name: First:
Last:
Phone:
