Customer Service

Your Commissioner of the Revenue is Here to Serve You!

Your opinion is important to us! If we have served you in the past, please take a moment to fill out the online customer service survey form, and return it to us at:

Sharon M. McDonald
Commissioner of the Revenue
P.O. Box 2260
Norfolk, VA 23501-2260

Your input will help us to identify better and more efficient ways of serving the citizens of Norfolk

Download customer service survey form

Our Customer Service Policy

We are committed to providing you with exemplary customer service and operational efficiency.

We pledge to serve you with fairness, respect, and professionalism. We will do our best to serve you with minimal inconvenience or difficulty to you.

We pledge also to maintain high standards of efficiency. We will work to identify opportunities for enhancement of our services, including continuous employee training and utilization of up-to-date technology.

It is an honor to serve you!

Copyright © 2008 Norfolk Commissioner of the Revenue. All rights reserved.
Please contact developer with any comments or questions.
Mailing address: P.O. Box 2260, Norfolk, Virginia 23501-2260
Phone: (757) 664-7890