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Online & Telephone Payments
The City Treasurer, Anthony L. Burfoot, is committed to the secure acceptance of electronic payments for the City of Norfolk. For your convenience, payments may now be made over the internet using your credit/debit card or by electronic check, and by phone using your credit/debit card. All major credit cards are accepted.

Payment Methods
Cash, Check, Money Order, or Certified Funds
Payment by cash, check, money order, and certified funds are accepted. You may pay in person at the Treasurer's Office, First Floor, City Hall Building, 810 Union Street. Our office hours are 8:30 a.m. to 4:45 p.m., Monday through Friday. 

If your account is flagged with a DMV Stop, Lien or Distress Warrant you will not be permitted to pay by personal check. 

Credit Cards in the Office
Payments by MasterCard, VISA, American Express and Discover are accepted in the Treasurer’s Office during normal business hours. A service fee of 2.3% will be added to all credit/debit transactions made in the office. The Treasurer’s Office does not receive any portion of this fee.

Online/Phone
Visit the customer portal at http://eservices.norfolk.gov to view and pay using credit/debit cards, echecks or PayPal.

To pay by phone call 1-855-766-3030 enter your account number and follow the voice prompts. 

A convenience fee WILL apply to all internet and phone payments. The Treasurer’s Office does not receive any portion of this fee.


Pay by Regular Mail
Payment should be mailed to the following address:
Anthony L. Burfoot, City Treasurer
P.O. Box 3215
Norfolk, VA 23514-3215
Pay by Overnight Mail
Payment should be mailed to the following address:
Anthony L. Burfoot, City Treasurer
810 Union Street,
Norfolk, VA 23510

Drop Box
There is a Drop Box in City Hall located outside the City Treasurer's main gate which can be used to drop payments when the City Hall lobby is open.