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Utilities - Miss Utility  

Before You Dig, Call Miss Utility of Virginia

Toll Free 1-800-552-7001


Miss Utility is the free "one call" Virginia information exchange center for excavators, contractors and property owners planning any kind of excavation or digging.  The Miss Utility center notifies all utility providers of upcoming excavation work so they can locate and mark their underground facilities in that area before digging begins.  Marking those facilities that are not readily visible can prevent: 

  • damage to underground utility lines;
  • damage to property;
  • injuries; and
  • disruption of service.

   What Do The Colors Mean?

Ever wondered what those colors painted on the ground mean after a Miss Utility marking crew is done? Download the explanation in PDF format.

Adobe Acrobat Reader
  Download a free copy of Acrobat


  Want More Information?

For additional information on the Miss Utility program, please visit the official Miss Utility web site.

For more information on the Underground Utility Damage Prevention Act (sometimes referred to as the "Miss Utility Law") please visit the Virginia State Corporation Commission web site.

Dig with Care - Keep Virginia Safe

CallCall before you dig

AllowAllow the required time for marking  

RespectRespect and protect the marks and flags 

ExcavateExcavate carefully 

 

   Additional Information for Contractors

 

Contractors are encouraged to register for web ticket entry.  Web ticket entry allows you to enter your "Miss Utility" tickets (normal, non-emergency) in real time from any Internet connection at any hour of any day including weekends and holidays.  Participants may also review utility locators' responses to their tickets at any time.  To register for web ticket entry, contact Dorothy Smith at (540) 985-9355 ext. 2014, or e-mail dsmith@vups.org



 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Water Turn On/Turn Off (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001


 
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810 Union Street, Norfolk, VA. 23510 757-664-4000