Awards and Accomplishments  

The Department of Utilities has been recognized on national and international levels for excellence in product quality, management and operations, and safety.  Employees within the department, as individuals or as groups, have also received recognition for their activities. 

   Departmental Awards

• Utilities Water System Video & Employee Newsletter Win International and Local Awards (PDF: 104k)
  

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• Utilities Receives National Recognition for Customer-Service Oriented Videos (PDF: 236k)
  

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• 2004 United Way Community Impact Award goes to Utilities (PDF: 126k)
  

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• Utilities Receives Perfect Scores in City Safety Audit (PDF: 130k)
  

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• Utilities Wins Four 2003 Communicator Awards
  

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• Utilities Receives Top Safety Awards
  

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• Association of Metropolitan Water Agencies (AMWA) Gold Award - November 2002

  This award recognizes "management practices that chart new courses, seek new opportunities and meet the ever-expanding array of customer service needs and expectations"

  Employee Awards

• Ernie Morgan Award of Service - November 2003

  The Ernie Morgan Award of Service is presented annually at the Norfolk Environmental Council Annual Awards Luncheon.   It was accepted by Kevin Collins on behalf of the Friends of Sandhills.

For more information about the Department of Utilities' Public Information program and its various services, contact Peg Nelson at (757) 664-6730.

We are here to serve you!

EMERGENCY NUMBERS:

Water or Sewer Main Breaks (757) 823-1000

Water Turn On/Turn Off (757) 664-6700

Miss Utility (Call Before You Dig)

1-800-552-7001