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Utilities - Water Quality  


Frequently Asked Questions

Water Quality Problems

Below are the answers to several common questions about the quality of the water.  If you are having a water quality problem, please call us at 441-5678.

If you live in Norfolk and have a well, we will test it free of charge.  Please give us a call and we'll tell you how to collect the sample and the type of container to use.  These samples are tested for the following parameters: pH (acidity), hardness, alkalinity, iron, salt, bacteria, turbidity, and color.  

This testing is for people who would like to use their well for landscaping purposes, not drinking.


 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Water Turn On/Turn Off (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001


 
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810 Union Street, Norfolk, VA. 23510 757-664-4000