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What is Desktop Support?
"Desktop support" is maintaining
computer hardware and software, printers, and other related equipment that is used by
individuals to access computer networks and application systems.
It also includes monitoring the network and the connections between
the computers to be sure everything is functioning correctly.
Computers can be either desktop or
laptop.
Support involves keeping the hardware
operational and installing software so the hardware is useful.
People who perform "desktop support"
must be knowledgeable about computer hardware and how the complex
and intricate parts work together. They must also be experts
in installing and using the software on the computers.
How Many Computers Does Utilities Have?
There are over 350 people in the
Department of Utilities. These people use more than 250
desktop computers, laptop computers, printers, scanners, and other
peripherals to help them get the job done.
For more information, contact
Scott Howerin, Technology Manager, at (757) 441-5678.
 We are here to serve you!
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| EMERGENCY NUMBERS: |
| Water or Sewer Main Breaks (757) 823-1000 |
| Water Turn On/Turn Off (757) 664-6700 |
| Miss Utility (Call Before You Dig) |
1-800-552-7001
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