Report a High Bill
At Norfolk's Department of Utilities, we
strive to accurately record all water and sewer usage and to bill our
customers correctly. If you have received a bill that you
believe is in error, please complete the following information and
then submit the form. We will investigate your complaint and let you know what we find within two business days.
We apologize for any inconvenience,
and appreciate your cooperation.
You may also call us between 7:30am -
4:30pm Monday through Friday at (757) 664-6700.
Please Complete the Following
If you prefer, you may also call us
between 7:30am - 4:30pm Monday through Friday at (757) 664-6700.
We are here to serve you!
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| EMERGENCY NUMBERS: |
| Water or Sewer Main Breaks (757) 823-1000 |
| Water Turn On/Turn Off (757) 664-6700 |
| Miss Utility (Call Before You Dig) |
1-800-552-7001
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