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Emergency Operations Center

CERT - Community Response Team

CERT - Community Response Team Local government prepares for everyday emergencies. However, during a disaster, the number and scope of incidents can overwhelm conventional emergency services. The Community Emergency Response Team (CERT) program is an all-risk, all-hazard training. This valuable course is designed to help you protect yourself, your family, your neighbors and your neighborhood in an emergency situation.

CERT is a positive and realistic approach to emergency and disaster situations where citizens may initially be on their own and their actions can make a difference. While people will respond to others in need without the training, one goal of the CERT program is to help them do so effectively and efficiently without placing themselves in unnecessary danger.

We currently have 450 Norfolk residents and employees who have completed Norfolk CERT.

In the CERT training, citizens learn to:
  • manage utilities and put out small fires,
  • treat the three medical killers by opening airways,
  • controlling bleeding, and treating for shock,
  • provide basic medical aid,
  • assist in searching for and rescue victims safely,
  • organize themselves and spontaneous volunteers to be effective,
  • and collect disaster intelligence to support first responder efforts.

Each person will receive a CERT Kit with many preparedness items.

Please call (757) 441-5600 to register.


CERT - Community Response Team