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Project Homeless Connect 6 is Fast
Approaching...
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The Date: August 21, 2008
We are grateful to
the hundreds of community members who have come forward to help our homeless
neighbors and hope that you will have a chance to participate in August.
Norfolk Scope, Exhibit Hall
8:00 a.m. – 5:00 p.m. (volunteers)
9:00 a.m. – 3:00 p.m. (individuals seeking services)
*Volunteer orientation, August 20,
2008 4 p.m. at the Scope.
Parking will be validated. Bring your ticket in to receive a validation sticker.*
Reaching out to Norfolk’s single homeless adults; connecting to community resources; ending homelessness
one step at a time.
Volunteers are needed to participate in a one-day outreach
and service initiative for single homeless adults in Norfolk.
Client Support:
Project Homeless Connect will turn Norfolk’s Scope into a
one-day, mega service site to help homeless adults, especially those staying on
the streets, connect to resources and services. Client Support Services is an
important group of volunteers who assist clients to get from one service area
to another. Client Support volunteers act as guides, giving directions or
escorting clients to the areas where they can get food, services, appointments,
whatever they need. Client Support
Services needs MANY VOLUNTEERS. You do
not have to have any experience in social services or working with the
homeless, just a desire to help those in need.
Street
Outreach:
Project Homeless
Connect allows you (who may have no experience at all) to work directly with Norfolk's homeless by
helping to link them to needed services. As a street outreach worker for
Project Homeless Connect you have the opportunity to engage with homeless
clients in a supportive way; encourage them to come to our "linkage
station" where they can receive medical treatment, substance abuse and
mental health counseling, legal services, sign up for food stamps, and SSI
benefits, learn about employment, training, and housing options and get some
good food and other giveaways. Street
Outreach workers will go out in groups of 2 or 3 to engage clients and help
bring them inside to connect with the City's web of social services. Volunteers will be provided with
transportation and will be expected to transport individuals seeking service to
Scope and back to their shelter or place of pick up throughout the day. Training will be provided in advance of the
event.
Triage:
The
chronic homeless adults who come to Project Homeless Connect need a wide range
of information, services and appointments. In order to assist them to make
successful linkages, every client starts with Triage. Triage volunteers are
mostly trained social work/social service providers. These individuals greet clients, explain and
obtain clients signed authorization for sharing information and take the client
through a structured set of questions. This
brief but critical survey of needs and information identifies the service areas
that will best assist the individual that day. When finished, other volunteers (Client Support) will guide the client
to the Service Area using the Triage summary. Triage will offer a high-level of clinical
experience and client-centered approach to assisting the homeless make the most
of the one-day event.
Food:
It is extremely
difficult for people to stay focused in interviews and to complete application
forms for various services when they are hungry. Project Homeless Connect will
provide a mini-restaurant, to serve meals to Project Homeless Connect clients. Volunteers in the Cafe area are needed to
serve as hosts, waiters, food prep volunteers, bussers, etc.
Data Entry/Discharge:
The discharge area is the final stop before
obtaining any giveaway items, from hygiene kits, to clothing to food
items. It is an opportunity to ensure that individuals seeking services
obtained what they came for, or what they may need. Discharge will provide additional referrals
as appropriate, and encourage feedback on the event. Lastly it serves as
an important data collection point related to who visited us and what services they
may have asked for (aggregated data, preserving client confidentiality).
All the data that is collected via the discharge area will help with future
planning and quantification of service needs.
Medical:
If you are a medical professional and would like
to volunteer, we need your help. Please
let us know your area of professional background and interest.
To Volunteer:
Click on the link or e-mail
Margie Johnson, United Way of South Hampton Roads at
mjohnson@unitedwayshr.org
Donations:
If you are interested in supporting Project Homeless Connect with
a financial or in-kind donation, please contact Katie Kitchin (Catherine.kitchin@norfolk.gov,
757-664-4488).
REMINDERS
WEAR COMFORTABLE SHOES! We
will provide you with a Project Homeless Connect T-shirt. Only bring what you can carry (there is no
storage area for volunteers’ belongings.)
PACK A SNACK & BRING WATER! We plan to provide all clients and volunteers
with lunch and a beverage, but if the food runs out clients will have priority,
so bring a snack and water just in case.
RECRUIT A FRIEND! We have positions available to anyone that wants to
help. It's not too late. Bring a friend.
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