The Norfolk Workforce Development Center, located at 201 East Little Creek Road (Wards Corner), offers qualified Norfolk residents convenient access to job skills training and public benefits programs as well as access to a variety of agencies and departments in partnership with the Norfolk Department of Human Services. The 89,000 square foot facility provides a spacious and comfortable environment in which residents can: Access job skills development and placement services Apply for a variety of benefits programs, such as Food Stamps, Medicaid, Energy Assistance. For a full list programs and services please see the table below.

The Norfolk Workforce Development Center 201 East Little Creek Road (next to Kroger) Norfolk, VA 230505 Phone: (757) 664-6000

Workforce Development Programs

Virginia Initiative for Employment not Welfare (VIEW)

The essential function of the Workforce Development Center is to promote employment throughout the City of Norfolk.  This is accomplished through the work of the Virginia Initiative for Employment not Welfare (VIEW) program.

VIEW provides job readiness, job search, and job development/placement services.  Child care, transportation, and other services are included to give a participant the best opportunity to enter and remain in the workforce.  Most residents who receive Temporary Assistance for Needy Families (TANF) are mandated to enroll in VIEW.  Non-mandatory recipients can volunteer to participate.

The Food Stamp Employment and Training Program (FSET)

The Food Stamp Employment and Training Program (FSET) provides training, education, job search assistance, and work experience opportunities for food stamp recipients. FSET emphasizes personal responsibility and work, and strives to help participants achieve self-sufficiency.

Click on a Unit Name below to learn more about its functions.

Resource Room Scheduling

Tours Available

The City of Norfolk is now offering guided tours of its new Norfolk Workforce Development Center.  Small and large group tours are available to citizens, civic groups, faith-based organizations, and area businesses interested in learning more about the Center’s mission and operations.

To schedule a tour of the Norfolk Workforce Development Center, contact Natasha Owens-Alawadhi, Norfolk Department of Human Services, at (757) 664-3309 or online at Natasha.Owens-Alawadhi@norfolk.gov

Community Mediation Center www.conflictcrushers.com

The Community Mediation Center (CMC) provides education and services to build the capacity of youth, families, individuals, organizations, businesses, and communities to more effectively resolve, reduce and prevent conflict. The Center is a non-profit, a United Way Community Partner, a member of the Virginia Association for Community Conflict Resolution (VACCR), and the National Association for Community Mediation (NAFCM).

Volunteer Income Tax Assistance Site (VITA)

The South Hampton Roads Earned Income Tax Credit Coalition (SHREITC) offers free tax preparation services for low-income working families who qualify for the Earned Income Tax Credit.  

The EITC is a special credit for lower income workers to reduce their federal income tax liability.  Those who qualify will owe less in taxes and may be eligible for a bigger refund. The average EITC refund is $1800. The maximum refund amount for a taxpayer with two or more qualifying children is $4700.

 Those who qualify for the EITC can receive free Volunteer Income Tax Assistance (VITA) at one of 12 locations in Hampton Roads including the Norfolk Workforce Development Center.

 When applying for the EITC, bring the following items with you to the VITA site:

·        Valid photo identification

·        Social Security cards for you, your spouse, and dependents or a social security number verification letter issued by the Social Security Administration

·        Birth dates for you, your spouse, and dependents

·        Current year’s tax package, if you received one

·        Wage and earning statement(s) -Form W-2, W-2G, 1099-R

·        Interest and dividend statements (Forms 1099) A copy of last year’s federal and state tax returns, if available

·        Bank routing numbers and account numbers for direct deposit

·        Total amount paid for day care

·        Day care provider’s identifying number

·        Other relevant information about income and expenses

*If your filing status is Married Filing Jointly and you wish to file your tax return electronically, both you and your spouse should be present to sign the required forms. If it isn’t possible for both to be present, a valid power of attorney that allows tax preparation can be used to sign and file the return.