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Adult Protective Services
Adult Protective Services
Adult Protective Services provides ongoing adult services, companion services, adult day care, and protection to enable aged or disabled adults to remain in their own homes rather than move to institutions.

APS offers protective services to safeguard and defend adults from abuse, neglect, or exploitation. Transitional services are also provided to adults once they are released from institutions and returning to the community. Assistance is provided to people in nursing homes as well.

APS also utilizes Auxiliary Grants which provides cash payment for aged, blind, or disabled individuals who reside in a licensed Assisted Living Facility (ALF). The auxiliary grant payment makes up the shortfall between an individual’s income and the state rate charged by the ALF.

Norfolk Adult Protective Services 

(757) 664-6123
Press 1 for Personal Care, Nursing Home or Assisted Living Facility Screenings
Press 2 for Adult Foster Care
Press 3 to Report a Suspected Incident of Adult Abuse

Toll-free Adult Protective Services Hotline
(888) 832-3858
After 5 p.m., on weekends and holidays




Contact Us
24-Hour Adult Services / Adult Protective Services
Ph: 757-664-6123

Additional Information
Ph: 757-664-7723 

Toll-Free
24-Hour Hotline

Ph: 888-832-3858
After 5pm weekends/holidays

Customer Service Feedback