Norfolk Alert is an innovative solution for improving communications between government agencies, citizens, volunteer organizations and the general public. In addition to editing your contact information, this service allows you to sign up for broadcasts such as: emergency notifications, road closings, inclement weather announcements, and other service related information. At this time information can be distributed to telephones, cell phones, and email. Norfolk Alert is an evolving service. As we continue to add to the system's offerings, you'll be the first to know.*

To use the Norfolk Alert system all that is required is a valid email address. You can only register an email address one time in the system.

Individuals need to go to: www.norfolk.gov/norfolkalert to sign up for the service.

Presently there is an icon on the main web page www.norfolk.gov that links directly to this service.

If you do not have an account on the Norfolk Alert system click on the link under the New User? prompt - where it says: Please register here if you do not have an account. You will be asked to fill in the appropriate information – email address and password.

The next page that comes up is the contact information page for your account. Here you will be prompted to enter your contact information such as telephone number and address. Fill in as much or as little as you wish. When you are finished click on the Create New Account button and the Norfolk Alert system will email you a confirmation message.

In the email message is a web address link. Click on the link and this will take you into the Norfolk Alert system. You will be presented with a web page that has three tabs at the top. The three tabs are Home, Edit My Account, and Edit My Alerts.

• Home is a brief explanation of the system.

• Edit My Account gives you the opportunity to change contact information such as address, phone number, email address, etc, the ability to change your account password and also the ability to change your contact time – the times you want to receive information from Norfolk Alert. In addition you have the ability to remove your account if you so choose.

• Edit My Alerts is where you can select what information you wish to receive from the City of Norfolk. This is where you can select what you want and how you desire to receive it. Presently we offer communication to telephone and e-mail.

Thank you for using Norfolk Alert.

* The City of Norfolk’s Web Site provides information as a public service, intended to offer general guidelines regarding matters of public interest. Norfolk Alert is a public service that provides general guidelines and should not be used as the sole source of information during emergencies citizens are urged to listen to local media.