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Introduction
Bioterrorism Readiness
Environmental Health
WIC Program
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VA Cooperative Extension
   
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Fee Chart
Codes & Regulations
Manager Certification
Manager Re-Certification
Food Service Emp. Classes
 
Public Health

Environmental Health Services

The Bureau of Environmental Health Services is responsible for administering environmental programs and services to reduce the incidence of environmental conditions which may adversely impact the health, safety and well being of the citizens of Norfolk. Enforcement of applicable city and state statues and codes occurs through public education efforts as well as through legal actions.

For more information about Environmental Health Services 683-2712.

 

Food Establishment and Institutional Programs
General Environmental Programs


Fee Chart of Services

Links:
CDC Centers for Disease Control and Prevention
VMCA Virgina Mosquito Control Association
EPA-Environmental Protection Agency-Pesticides
VDACS-Virginia Department of Agriculture and Consumer Services
USGS Maps

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Food Service Managers Educational Programs

A Certified Food Service Manager is required at most food service establishments. The certification process occurs when individuals demonstrate through a certification program that they have met specified food safety knowledge standards. The Certified Food Manager is responsible for monitoring and managing all food establishment operations and is authorized to take appropriate preventive and corrective actions. This individual is knowledgeable about foodborne disease prevention, Hazard Analysis and Critical Control Point (HACCP) principles, and Code requirements and is prepared to take actions to ensure that the Code's objectives are met. The Bureau of Environmental Health offers classes for Manager Certification and Manager Re certification throughout the year. The Certified Food Managers Card is valid for 3 years and should be renewed prior to expiration. Managers that have been certified in another city or have successfully completed an approved course in food protection and who wish to work in Norfolk shall register in Norfolk by showing certification documents and by paying a transfer fee. The cost for this course is $150.00. For more information call 683-2712 or click here for class information and schedules.

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Food Handlers Educational Programs

Individuals who work with unpackaged and/or packaged food, food equipment or utensils, or food contact surfaces are required to possess a food service (handlers) card. Food service cards are required prior to employment and are valid for 2 years. A food service card issued by another city may be honored. The cost for this course is $10.00. Click here for information on Food Service Cards.

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Food Protection

The Bureau of Environmental Health Food Protection Program is responsible for the permitting and inspection of retail and institutional food facilities. These include restaurants, convenience stores, groceries, public and private schools, universities, homes for adults, nursing homes, day care centers, hospitals, jail and detention facilities, mobile vendors and push carts, religious institutions. Facilities are inspected throughout the year to determine compliance with federal, state, and local regulations with the goal of protection from foodborne illness and communicable disease. Complaints regarding food establishments are investigated with priority response given to both citizen complaints of foodborne illness and complaints concerning substantial hazards to the public health. To register a complaint, please call (757) 683-2712. Chapter 18 of the Norfolk City code governing Food Establishments can be accessed at http://www.norfolk.gov/City_Hall/. The 2001 FDA Model Food Code can be accessed at www.cfsan.fda.gov/~dms/fc01-toc.html.

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Foodborne Illness Investigation

"Foodborne illness in the United States is a major cause of personal distress, preventable death, and avoidable economic burden" as stated by the Food and Drug Administration. It has been estimated that from 6.5 to 33 million people become ill from microorganisms in food, resulting in as many as 9,000 needless deaths every year. The wide range in cases of foodborne illness is due to the uncertainty about the number that go unreported. The annual cost of foodborne illness in terms of pain and suffering, reduced productivity, and medical costs is estimated to be in the billions of dollars.

The Bureau of Environmental Health responds to all reports of suspected foodborne illnesses implicating food sold or served in Norfolk. Signs and symptoms vary, but common symptoms include vomiting, abdominal cramps, and diarrhea. Most cases of foodborne illness last between 24-48 hours. Symptoms generally appear between 2 to 36 hours after eating the suspected food. Most cases are single cases and not associated with large outbreaks; however, many times the health department hears about outbreaks involving groups attending the same function. To file a complaint concerning a food realted illness, call 683-2712. For additional information on foodborne illnesses go to http://www.cdc.gov/ncidod/diseases/food/index.htm or http://vm.cfsan.fda.gov/. Our goals are to identify the foods responsible for the illness, collect accurate and complete information from the persons involved, collect samples of the suspected food, when possibe and appropriate, identify possible contributing factors, correct the improper food handling practices that may have contributed to the illness.

When reporting a suspected foodborne illness, the following information will be needed: name, address, phone number complainant, where suspect meal or food item was obtained, the facility's address and any contact people, date and time meal comsumed, a 72 hour food history (to include all foods eaten and beverages consumed in the 3 days prior to the first sign of illness), names and phone numbers of others that have become ill, onset of symptoms, description of symptoms, any medical contact. To register a complaint, please call (757) 683-2712. Click here for foodborne illness complaint form. Additional information on foodborne illnesses can be found at food safety sites noted in the links section.

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Food Establishment Plan Review

Plans and specifications for new and remodeled food establishments are reviewed in order to determine compliance with the rules and regulations governing food establishments using federal, state, and local guidelines. A floor plan, which includes an equipment layout and finish schedule as well as menu, should be submitted prior to any construction. Plans shall be reviewed prior to issuance of building permits by the city code official. For additional information you may call (757) 683-2712.

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Tattoo Parlors Permit

For more information call 683-2712.

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Tourist Establishments

Tourist Establishments include hotels, motels, bed and breakfasts, summer camps and campgrounds. These facilities are inspected to determine compliance with health and safety laws, governed by Commonwealth of Virginia Rules and Regulations, and to initiate enforcement procedures when necessary. Permits are issued annually for the lodging facility. Additional permits may be issued for on site restaurants, continental breakfasts, swimming pools and spas. Call (757) 683-2712 for further information.

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Mobile Vendors and Push Carts

Mobile food preparation units, which include mobile vendor units and push carts are vehicles used for a variety of food preparation activities. These units must operate daily from a commissary in order to facilitate cleaning and servicing operations, food storage and renewal of supplies. This also includes the flushing and draining of liquid waste to an approved sewerage system and water servicing equipment that is approved. With this said a commissary is a location, designed for the sanitary storage and servicing needs of the mobile units. Approved commissaries hold valid health permits and receive regular inspections. The vendor shall obtain written permission authorizing their use of the approved commissary and shall provide that to the health department. In order to promote the safe and sanitary handling of food, these mobile units are inspected, as are their commissaries. They may be limited in what they can offer due to equipment restrictions. Mobile Vendors and Pushcarts are required to also purchase a tracking decal, which needs to be revalidated each year. They may be restricted to particular areas of the city due to land use and zoning requirements. Annual state permit fee is $40.00. Additional $30 annual local decal tracking fee. For more information call 683-2712.

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Temporary Food Service and Outdoor Events

Temporary permits are issued for food booths operating at a single event or celebration, such as a fair, carnival, or festival. If the food is not prepared and handled in a sanitary manner, the public's health may be at risk. The attached safe food handling guidelines designed to protect the public health and an application is provided. Please complete the application and submit for review. The fee for this service is $40.00. Call (757) 683-2712 for further information.

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Outdoors Dining

Outdoors dining is regulated under Chapter 18 of the City of Norfolk Food Establishment regulations. The city of Norfolk also has requirements that need to be met for outdoors dining. For more information call 683-2712 or see the codes section.

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Barber and Beauty Shops

Barber and Beauty culture operations, nail, tanning and electrolysis operations are covered under Chapter 7 of the Norfolk City Code. The art of enhancing human hair or skin via such practices as cosmetology, which includes braiding, electrolysis or tanning, define a beauty culture operation. Anyone interested in opening a cosmetology business shall first submit a floor plan to the Bureau of Environmental Health for his or her review. Once approved construction may begin after obtaining appropriate city building permits. Salons are inspected twice a year, to determine that licensed staff are performing work, that the shop has its state license to operate, and that sanitary and safe operating practices are in place. Chapter 7 of the Norfolk City Code governs the Barbering and Beauty ordinance and can be viewed at http://www.norfolk.gov/City_Hall/.
The State Department of Professional and Occupational Regulation's Board for Barbers and Cosmetology license cosmetologists, barbers, apprentices, and nail technicians.
Click here for information. (http://www.state.va.us/dpor/bnc_main.htm). Call 683-2712 for more information.

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Health Parlors

Health Parlors are establishments that provide services such as exercise, massage, steam baths, hot tub or spas or swimming pools. Submission of a floor plan is required. Once operating, these facilities are inspected for health and safety issues. Spas and Swimming pools are separately permitted and are inspected frequently to assure that they are operated in a safe and sanitary condition. The fee for this service is $30.00. Click here for Public Swimming Pools and Spa application. Chapter 21 of the Norfolk City Code governs Health Parlors and can be viewed at http://www.norfolk.gov/City_Hall/. For more information call 683-2712.

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Massage Therapy

Massage Therapists have a minimum of 500 hours of training in massage therapy from a school accredited by the Board of Education, Division of Proprietary Schools. Massage Therapists may also obtain certification from Department of Health Professionals, Board of Nursing. Upon review of documentation, massage therapists are issued a certificate from the Director of Public Health. Click here for information and application. Chapter 21 of the Norfolk City Code governs Health Parlors and can be viewed at http://www.norfolk.gov/City_Hall/. For more information call 683-2712.

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Milk Sanitation

The Milk Sanitation program involves counter freezers (frozen yogurt or shake machines) and dairies and milk processing plants. Counter freezers are inspected, procedures are reviewed and samples of frozen desserts are taken to ensure the safety of the product. Products can be taken off the market if laboratory results show bacterial contamination. Dairies are inspected for sanitation and operational procedures. We inspect and conduct sampling for contamination from the time the raw milk is delivered until the time it is packaged to determine that the pasteurization process delivers a safe product. Dairy operations are also required to have federal certification. Call 683-2712 for more information.

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Bulk Refuse Container Program - All dumpsters throughout the city are regulated through the Bulk Refuse Container Program. Solid Waste Inspectors review site plans, issue permits, and investigate complaints of dumpster overflow, foul odors, and improper placement. The cost for this service is $10.00. For more information call 683-2712.

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Disaster and Emergency Preparedness

The entire Bureau's staff is available and on call during natural or man made disasters to ensure protection of the food supply, water and sewage disposal surveillance, refuse disposal and to protect the health of the public, whether in a shelter environment or during the recovery phase. Click here for information on disaster and emergency preparedness. For more information call 683-2712.

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Lead Poisoning Prevention Program - Services of the Lead Program include screening, education, laboratory analysis of blood and environmental samples, medical and environmental case management. Because children from six months through six years of age are most susceptible to lead poisoning, the program focus is on working with physicians to provide blood lead screening for all children from six months to six years of age and in teaching contractors and property owners to make houses lead safe before children are poisoned. For more information call 683-2862.

Nuisance Complaints - Environmental Health Specialists investigate citizen complaints about high weeds, debris and inoperable vehicles, noise and resolve environmental health concerns through code enforcement of Norfolk’s nuisance ordinances. Call 683-2712 for more information.

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Inoperable Vehicles

Section 29-58 of the Norfolk City code is the enforcement tool for inoperable vehicles on private property. An Inoperable Vehicles is one which:
1. Is missing tires, wheels, engine, essential body parts or
2. Displays extensive body damage or
3. Does not display current state license and current state  inspection or
4. Is wrecked or dissembled or
5. Is not in operating condition
An inoperable vehicle may be kept in a fully enclosed building or structure. Notices of Violation are issued for abatement of the violation within 72 hours or a request is made for towing to the city's Towing and Recovery operation. The code may be viewed at http://www.norfolk.gov/City_Hall/. For more information call 664-6510.

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Noise

Exposure to loud noises is the biggest cause of premature hearing loss and other detrimental health effects. Studies have shown that exposure to too much noise over a short period of time can be just as damaging as chronic exposure to lower noise levels. The noise ordinance is found in Chapter 26 of the Norfolk City Code at http://www.norfolk.gov/City_Hall/. For additional information on this ordinance, or for more information on Nuisance Complaints call 683-2712.

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Private Wells - All private wells require a construction permit prior to installation. This permit ensures that the well is located away from sources of pollution and is also constructed properly To protect the city’s ground water resource. The fee for this service is $77.50. For more information call 683-2712.

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Swimming Pools - All public pools are inspected during the swimming season to ensure bather safety. Environmental Health Specialists conduct tests on water samples and ensure pools are properly constructed and maintained.

Swimming pools can be the source of many diseases and injuries. The proper construction and maintenance of public swimming pools and spas is of significant public health importance. Should there be an incident of fecal contamination click here for information necessary for sanitary operation of the pool. Annual pool seminars are held in the spring of each year, hosted by various health departments, with the goal of educating and certifying swimming pool operators. Basic knowledge of water treatment for swimming pools and the ability to perform the chemical tests necessary to maintain safe water quality are covered. The code requires that a certified pool operator manage the operation of the pool and that there be posting of water quality test results. The fee for this service is $25.00. Swimming pools and spas are covered under Chapter 43 of the Norfolk City Code at
www.norfolk.gov/City_Hall/ .
For more information call 683-2712.

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Recreational Water Sampling Program

The Bureau of Environmental Health routinely monitors approximately 34 sampling sites throughout the city from the Chesapeake Bay, the Lafayette and Elizabeth rivers for pathogenic bacterial contamination. Samples are taken from primary contact (swimmable) and secondary contact (used for boating and water skiing) waters to check for levels of fecal coliform and enterococcus, in addition to other organisms indicative of pollution, along with ph, salinity and dissolved oxygen. These indicator organisms can be found in the natural environment as well as in the intestinal tract of warm-blooded animals. When present, they indicate the possible presence of disease causing bacteria, viruses or protozoa. When bacterial levels exceed established recreational water standards, re-sampling and an investigation would occur. Beach advisories or closures can occur when a suspected environmental hazard or real sewage discharge occurs or elevated bacteriological levels can be linked to a known sewage discharge. Samples are collected from the affected areas and the beaches are kept closed until sampling data indicates established recreational water standards are met.. Heavy rainfalls can also cause higher levels of bacteria as wastes from yards and streets are discharged into the waters through the storm sewers. Click here for information on beach sampling provided by the National Resources
Council's publication, "Testing the Waters" (www.nrdc.org). Additional information on beach sanitation may be viewed at EPA's Office of Water site (www.epa.gov/ost/beaches/).
For more information call 683-2712.

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Solid Waste

Solid Waste violations can be divided into the following topics:

1. Illegal dumping and/or the accumulation of solid waste
Chapter 14.5 describes illegal dumping and/or the accumulation of solid waste as an environmental offense, which is a Class 1 Misdemeanor, subject to a fine of $2500, and/or 12 months in jail. A notice of violation may or may not be issued depending on the severity of the conditions. Summons may be issued for immediate service. Proof of proper disposal may be required. Reports of illegal dumping may also be reported to the Environmental Crimes Taskforce. It is important to offer a complete description of the violator, vehicles, type of debris, and exact address of site. It is a class 1 misdemeanor to dump, place or blow anything into the storm water drainage system. Call 664-6604 on Monday through Friday, 8:30am-5:00pm. At other times call 911 to report the incident.

2. Pet Areas kept clean
Accumulation of dog/animal droppings (feces) contributes to fly breeding, provides food for rodents, may cause disease, and is a public health nuisance. Droppings should be removed daily.

3. Refuse (garbage storage and collection)
The accumulation of garbage and trash creates odors, provides food for rodents, and provides organic materials necessary for fly breeding, causes disease and is public health nuisance. Trash and garbage is required to be stored in a container with a tight fitting lid. Containers must be stored at least 5 feet from the front of the building or screened from public view. Containers may be placed on the curb on collection day only (5:00pm night before; removed no later than 11:30pm night of collection). Call 683-2712 to report violations. Bureau of Waste Management, Dept. of Public Works can be reached at 441-5813 for information on city collections and to schedule bulk waste removal. See www.norfolk.gov/publicworks/waste.asp for additional information. For recycling or household hazardous waste disposal information call the Southeastern Public Service Authority (SPSA) at 424-4297.

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Marina Sanitation

The Commonwealth of Virginia has sanitary regulations for marinas and boat moorings. The regulations establish minimum requirements as to adequacy of sewerage facilities serving the boat slips as well as the persons the marinas are designed to accommodate. The Division of Wastewater Engineering reviews the technical aspects of applications, plans and specifications and issue certificates of adequacy for sewerage facilities. The Marine Resources Commission is notified when a certificate is issued or denied. The local Office of Environmental Health inspects for compliance with the regulations to ensure proper sanitation and cleanliness of the facility and issue permits. Information about the Marina Program may be accessed at vdhweb/marina/index.htm. or call 683-2712 for more information.

Vector Control protects the public against vectors of diseases. They provide rodent control on city property, conduct inspections prior to demolitions of all structures to certify it free of rat infestations, and provide mosquito control to the city through management of tidal ditches, larviciding, trapping to identify mosquito species, conducting backyard inspections for breeding, answering complaints and providing education to citizens. Call 683-2840 for more information.

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Vector Control

Rat Control and other Rodents - Vector Control operates a rat control and inspection program for city property and acts as an advisor on other rodent and pest control problems. For more information call 683-2840.

Mosquito Control - Inspections are conducted and samples taken throughout the city. Areas of concern are stagnant or impounded water, tin cans, automobile tires or other receptacles that could hold water for harboring mosquito larvae. Mosquitoes and insect breeding areas are controlled and eradicated. The program reduces the possibility of diseases such as Eastern Equine Encephalitis and West Nile Virus spread by mosquitoes and enhances the comfort of residents b removing these potential health hazards. For more information call 683-2840.

Birds - West Nile virus is transmitted to people through the bite of an infected mosquito. Mosquitoes can become infected after biting infected birds. Birds that carry the virus include crows, raptors and blue jays. Please report all dead birds to the health department by calling 683-2712.Norfolk has had more than 10 birds found positive for West Nile Virus.

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Rabies Control Program

Conduct investigations of all reported animal exposures, help to ensure that cats and dogs four months and older have been vaccinated for rabies, and promote awareness through the Kids Against Rabies Program. Click here for Rabies link Report all animal exposures to the Norfolk Department of Public Health at 683-2712 or 24 hour pager at 669-2409.

WHAT IS RABIES?
Rabies is a preventable viral disease of mammals most often transmitted through the bite of a rabid animal. The vast majority of rabies cases reported to the Centers for Disease Control and Prevention (CDC) each year occur in wild animals like raccoons, skunks, bats and foxes. Domestic animals account for less than 10% of the reported rabies cases, with cats, cattle and dogs most often reported rabid.

WHAT ANIMALS CAN GET RABIES?
Rabies is most often seen among wild mammals such as raccoons, bats, skunks and foxes. Cats, dogs, ferrets and livestock can also get rabies if they are not vaccinated to protect them. Deer and large rodents, such as woodchucks, have been found rabid in areas affected by raccoon rabies.

Some animals almost never get rabies. These include wild rabbits, squirrels, chipmunks, rats, mice, guinea pigs, gerbils and hamsters. They can get rabies, but it almost never happens. There are other animals that never ever get rabies. They are birds, snakes, fish, turtles, lizards and insects.

WHAT ARE THE SIGNS OF RABIES IN ANIMALS?
The first sign of rabies is usually a change in the animal’s behavior. It may become unusually aggressive or unusually tame. The animal may lose fear of people and natural enemies. It may become excited, irritable and snap at anything in its path. Or, it may appear affectionate and friendly. Staggering, convulsions, spitting, choking, frothing at the mouth and paralysis are sometimes noted. Many animals have a marked change in voice. The animal usually dies within one week after showing signs of rabies.

HOW DO PEOPLE BECOME EXPOSED TO RABIES?
People usually get exposed to the rabies virus when an infected animal bites them. Exposure may also occur if saliva enters a scratch, open cut or mucous membrane (eyes, nose, mouth).

WHAT SHOULD YOU DO IF YOU ARE EXPOSED TO RABIES?
Wash the wound thoroughly with soap and water and seek medical attention immediately. Contact your doctor and your local health authority immediately. Call Animal Control to take the animal without damaging its head or risking further exposure. If an apparently healthy domestic dog, cat, ferret or other domestic animal bites a person, it must be captured, confined, and observed daily for ten days following the bite. If it remains healthy during this period, the animal did not transmit rabies at the time of the bite. All wild animals must be tested for rabies if human exposures have occurred. Report all animal bites to the local health department. If a rabies-suspect biting animal cannot be observed or tested, or it tests positive for rabies, treatment should begin immediately.

WHAT IF MY PET IS EXPOSED TO A RABID ANIMAL?
If your pet has been in a fight with another animal, wear gloves to handle it. Isolate it from other animals and people for several hours. Call your veterinarian. Your vaccinated pet will need a booster immunization with rabies vaccine within five days of the exposure. Unvaccinated animals exposed to a known or suspected rabid animal must be confined for six months or humanely destroyed.

WHAT CAN PEOPLE DO TO PROTECT THEMSELVES AGAINST RABIES?
Don’t feed, touch or adopt wild animals, stray dogs or cats. Be sure your dogs, cats and ferrets are up-to-date on their rabies vaccinations. Vaccinated pets serve as a buffer between rabid wildlife and man. Protect them, and you may reduce your risk of exposure to rabies. Vaccines for dogs, cats and ferrets after three months of age are effective for a one year period. Revaccinations in dogs and cats are effective for up to three years. Pets too young to be vaccinated should be kept indoors. Some new vaccines have now been licensed, and therefore, can be used for younger animals. Keep family pets indoors at night. Don’t leave them outside unattended or let them roam free. Don’t attract wild animals to your home or yard. Keep your property free of stored bird seed or other foods which may attract wild animals. Feed pets indoors. Tightly cap or put away garbage cans. Board up any openings to your attic, basement, porch or garage. Cap your chimney with screens.

Bats can be particularly difficult to keep out of buildings because they can get through cracks as small as a pencil. Methods to keep bats out (batproofing) of homes and summer camps should be done during the fall and winter. If bats are already inside (e. g., in an attic or other areas), consult with your county health authority about humane ways to remove them. Encourage children to immediately tell an adult if they are bitten by any animal. Tell children not to touch any animal they do not know.

If a wild animal is on your property, don't let it wander away. If a wild animal is on your property, don't let it wander away. You may contact a animal control officer to remove animal. Do not touch any animal or come in contact with any animal that appears to be sick. Observe the animal from a distance so you can alert animal control to its whereabouts for capture. Report all animal bites or contact with wild animals to your county health authority. Depending on the species, it can be observed or tested for rabies in order to avoid the need for rabies treatment. This includes bats with skin contact or found in a room with a sleeping person, unattended child, or someone with mental impairment. Bats have small, sharp teeth and in certain circumstances people can be bitten and not know it.

WHERE CAN I GET MORE INFORMATION ABOUT RABIES?
Call the Norfolk Department of Public Health, Environmental Health – Howard Porter 683-2914.

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Additional Links…. Food Safety, Entomology, Government

RAT FACTS

  • Rats are among man’s worst animal pets due to their abundance, destructiveness, and potential for disease transmission.
  • They destroy millions of dollars worth of property each year and consume and contaminate food.
  • Rats bite people and are hosts to ectoparasites including fleas, mites, and ticks that transmit disease from rats to man.
  • While plague is historically the most infamous of diseases spread by rats, other possible disease include rat bite fever, salmonellosis, murine typhus, and leptospirosis.

SIGNS OF RAT INFESTATION:

  • Gnawings on boxes or containers of easily accessible food and along runways and burrows.
  • Runways (rub marks or paths frequented by rats)
  • Burrows along the foundation of a house or other dwelling
  • Droppings (small, pellet shaped) in areas frequented by rats

    FACT:
    While young mice and rats are similar in appearance they are different species. Mice do not grow up to be rats.



RAT HARBORAGE AND FOOD

Rats eat from a variety of sources:

  • Leftovers, dirty dishes, and garbage
  • Stored foods (ex: boxes of cereal)
  • Pet foods and dog droppings
  • Grass seed and bird feed
  • Fallen or rotten fruit

Rats live in a variety of places:

  • Garbage
  • High grass and weeds
  • Junk, wood, and junk cars
  • Your house, garage, or shed

CONTROL MEASURES:

The two measures of rat control are prevention and elimination.

Prevention is the easiest and most effective control measure since it eliminates the problem before it becomes one.

Preventative measures that require only a little effort include:

  • Properly store garbage which eliminates a primary food source
  • Cutting of high grass and weeds which eliminate potential harborage
  • Proper removal of junk or Wood which also eliminates harborage

Elimination of rats can be done with either traps or poison (bait).

Poisoning is the simplest method of rat control, with prepared anticoagulants being among the most effective.

  • Warfarin, Fumarin, Pival, Diaphcinone, Brodifacoum, and Cholecalciferol are effective, inexpensive poisons readily available at hardware stores, grocery stores, and from commercial exterminators. It is essential to follow the directions on the label carefully.
  • Use: Place baits alongside runways, walls, and burrows. Keep baits dry, check daily and replace as needed.
  • Keep children and pets away from poison bait.Trapping is useful when poisoning is too hazardous, or when the odor from uncovered dead rats would be a problem.
  • Use: As with poisons, place traps alongside runways, walls, and burrows.
  • Bait raps with soft candy (mild chocolate or gum drops), bacon rind, or peanut butter mixed with a little cotton.
  • Check and reset traps daily.

    **Never handle dead rats with
    bare hands**

Control Tip: For best results, always remember to trap or bait first, then clean up the area once rats have been exterminated.


LARVAL MOSQUITO SURVEILLANCE


NORFOLK DEPARTMENT OF PUBLIC HEALTH, DIVISION OF VECTOR CONTROL does active mosquito surveillance. This consists of looking for the larval and pupal stages in stagnant water. Some examples are ditches, storm drains, gutters, artificial containers like birdbaths, tarps, tires, buckets and anything that can hold one (1) teaspoon of water.

CITIZENS can prevent mosquitoes from breeding by turning over or removing containers around the home where rainwater collects, such as old tires, potted plant trays, buckets, and toys. Citizens also are advised to clean birdbaths and wading pools once a week, to clean roof gutters and downspouts screens regularly, and eliminate standing water on flat roofs.

ADULT MOSQUITO SURVEILLANCE

Active adult mosquito surveillance is done by setting New Jersey Light Traps and sampling them weekly, CDC Light Traps charged with CO2 each week to collect, which we count, identify and test select adult female mosquitoes for disease, and Gravid Traps to capture adult female mosquitoes preparing to lay eggs.

BIRD SURVEILLANCE

REPORT ALL DEAD BIRDS TO: Norfolk Department of Public Health 683-2812 or 683-2840. Birds to include CROWS, BLUE JAYS, AND RAPTORS (HAWKS AND FALCONS). Reporting dead birds immediately is essential since testing must be conducted only on birds that have died within the past 24 hours.

PERSONAL PROTECTIONS

Citizens can protect themselves from mosquitoes while outside by wearing long, loose and light-colored clothing. Use insect repellent products with no more than 20-30 percent DEET for adults and less than 10 percent for children. Follow label instructions when using insect repellents.

MOSQUITO PROBLEMS

Contact Norfolk Department of Public Health, Division of Vector Control if you are having any problems with mosquitoes. The number is 683-2840. A unit will respond to your request for service.

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West Nile Virus

What is West Nile virus infection?
 The West Nile virus infection is one that is spread by the bite of infected mosquitoes and usually causes a mild illness, but may also cause encephalitis (inflammation of the brain) or meningitis (inflammation of the lining of the brain and spinal cord). This virus is named after the West Nile region of Uganda where the virus was first isolated in 1937. It caused an outbreak in New York in 1999.

Who gets West Nile virus infection?
Anyone can get West Nile virus infection if bitten by an infected mosquito; however, even in areas where transmission of West Nile virus is known to be occurring only a small proportion of mosquitoes are likely to be infected. Even if a person is bitten by an infected mosquito, the chance of developing illness is approximately 1/200. People who are over age 50 are at greater risk of severe illness.

How is West Nile virus spread?
West Nile virus is spread by infected mosquitoes. A mosquito is infected by biting a bird that carries the virus. West Nile virus is not spread from one person to another, or directly from birds to humans.

I’ve gotten a mosquito bite. Should I be tested for West Nile virus infection?     
No, most mosquitoes are not infected with West Nile virus. See a physician if you develop the symptoms below.

What are the symptoms of West Nile virus infection?     
The disease may be mild or serious. Mild illness includes fever and muscle aches, swollen lymph glands and sometimes a skin rash. In the elderly, infection may spread to the nervous system or bloodstream and cause sudden fever, intense headache, and stiff neck and confusion, possibly resulting in encephalitis or meningitis. Healthy children and adults may not have any symptoms.

How soon after exposure do symptoms appear?
The symptoms generally appear about 3 to 15 days after exposure but may appear as soon as 1 day after exposure or as late as 7 or more days.

Does past infection with West Nile virus make a person immune?
Yes, a person who gets West Nile virus probably cannot get it again.

What is the treatment for West Nile virus infection? Is there a vaccine for West Nile virus?
There is no specific treatment. Supportive therapy will be used in more severe cases. Most people recover from this illness. There is no vaccine.

How can West Nile virus infection be prevented?
It can be prevented by controlling the mosquito population and protecting against mosquito bites.

  • Wear long, loose and light-colored clothing.
  • If possible, stay indoors when mosquitoes are biting.
  • Use insect repellent products with no more than 35 percent DEET for adults and less than 10 percent for children.
  • Turn over or remove containers in your yard where water collects, such as old tires, potted plant trays, buckets and toys.
  • Eliminate standing water on tarps or flat roofs.
  • Clean out birdbaths and wading pools once a week.
  • Clean roof gutters and downspout screens

Where can I get more information on West Nile virus?
Call your local health department or visit the following web sites - Centers for Disease Control and Prevention http://www.vdh.state.va.us/epidemiology/DEE/Vectorborne/WestNile/index.htm VDH Office of Epidemiology www.vdh.virginia.gov/Epidemiology/ American Mosquito Control Association www.mosquito.org.                         
Updated by the Virginia Department of Health, April 2002

Reporting Dead Birds

  • The public can help state officials monitor for West Nile virus and other mosquito-borne viruses by reporting all dead birds to their local health department. (For a list of local health departments click onto www.vdh.state.va.us/lhd/02.htm )
  • Your local health department will decide whether to have the bird submitted for laboratory testing. Only selected crows, blue jays and raptors (i.e. hawks, falcons or owls) will be tested for mosquito-borne viruses, because they are the best early signs of virus activity in an area.
  • Reporting all dead birds is important. The state will be compiling data on sightings throughout Virginia to see if the numbers have any association with future positive findings.
  • Reporting dead birds immediately is essential, since testing must be conducted only on birds that have died within the past 24 hours. Sunken eyes and the presence of fly larvae (maggots) are good indicators that the bird has been dead too long.
  • The health department may advise you to collect and preserve the bird. Do not handle dead birds with your bare hands. Wear gloves or use a plastic bag turned inside out to pick up the bird. Place the bird in a plastic bag and tie the bag shut. Then place the bird in a second bag and tie the second bag shut. Place the double-bagged bird in a sturdy, waterproof container with freezer-packs.