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I haven’t owned this car in years, what do I do?
Did you notify DMV of the sale? If you have not, please call DMV at 1-804-497-7100 and have them dispose of your vehicle (date of sale). Then please call us back so we can prorate your bill.
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Does the DMV select handle driver's license transactions?
No, these transactions can be done online, or at the main DMV office.
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I have moved out of Norfolk. Do I need to pay the bill I received from Norfolk?
Have you notified DMV of your address change? If not, please call them at 1-804-497-7100. Have them change your address, give them your move-out date and change your garage jurisdiction to that city. Then please call us back once it has been changed
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I have high mileage or I have body damage, do I qualify for a lower assessment?
If the vehicle is a 1996 or older, it does not qualify for high mileage. If the vehicle is newer, we will need to have proof of the vehicle’s mileage. Provide a current state inspection receipt or a recent receipt from some kind of work that has been done on the vehicle, such as an oil change or purchase of tires. For body damage on your vehicle, you will need to schedule an appointment for reassessing the vehicle.
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