Contact Information
Division Heads
Aquatics & Recreational Water Activities
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Dan Jones
757-441-2400; ext. 229
dan.jones@norfolk.gov
Oversees:
Dan Jones
757-441-2400; ext. 229
dan.jones@norfolk.gov
Oversees:
- Three year-round indoor aquatic facilities: Huntersville Pool, NWFC Pool, Northside Pool.
- Three seasonal pools (June - Labor Day): Berkley Pool, Chesterfi eld Pool, NFWC Outdoor Pool.
- Three seasonal beachfronts in Ocean View: Community Beach, Sarah Constant Beach and Ocean View Beach. Ocean View Beach Patrol on duty from Memorial Day Weekend through Labor Day.
- City of Norfolk boat ramps
- East Ocean View Fishing Pier
- Small watercraft launching (canoes and kayaks)
- General Ocean View beach safety
- Some Ocean View beach accessways
- Citywide waterways/no-wake zones
- Oversight of the Norfolk Fitness and Wellness Center
- Five City-wide Fitness Courses
Athletics & Recreational Sports
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Maria Barner
757-441-2400; ext. 233
maria.barner@norfolk.gov
Oversees:
Maria Barner
757-441-2400; ext. 233
maria.barner@norfolk.gov
Oversees:
- All sports programs with citywide league play
- Boxing program
- Administration of athletics cards
- Field usage permits process
- Vendor permits process
- Operations of three specialized recreation centers: Ocean View & Southside Senior Centers, Therapeutic Recreation Center
- Picnic shelter rentals and special event permits
Business Services
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Walter Sullivan
757-441-2400; ext. 244
walter.sullivan@norfolk.gov
Oversees:
Walter Sullivan
757-441-2400; ext. 244
walter.sullivan@norfolk.gov
Oversees:
- Payroll
- Accounts payable
- Preparing the annual budget
- Budget monitoring, expenditures and other fi nancial projects.
- Processing of personnel
- Maintain the Department’s IT needs and equipment.
- Dance, Music Visual Arts & Computer Technology Courses
Cemetery Maintenance
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Vacant
Oversees:
Oversees:
- Maintenance of all eight City-owned cemeteries
- Maintenance of Mt. Olive Cemetery (NOT City-owned) and Macarthur Home site
- Maintenance of the cemeteries includes mowing, mulching, string trimming, tree pruning, chemical applications, fertilizing, litter control, etc.
Funeral Services
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Jennifer Jones
757-441-2576
jennifer.jones@norfolk.gov
Oversees:
Jennifer Jones
757-441-2576
jennifer.jones@norfolk.gov
Oversees:
- Management of funeral services, cemetery managers and office staff
- Responsible for foundations (monuments/markers).
- Customer complaints/concerns
- Coordinate programs and ceremonies (i.e. Decoration Day, Memorial Day ceremonies, Black Union Soldier, United Daughters of the Confederacy, etc).
Open Space Planning & Development
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Chad Morris
757-441-2400; ext. 228
chad.morris@norfolk.gov
Oversees:
Chad Morris
757-441-2400; ext. 228
chad.morris@norfolk.gov
Oversees:
- Landscape planning and development, materials and maintenance planning
- Capital improvement projects (CIPs): expenditures tracking and project management
- Stakeholder identification.
- Liaison with agency/public interest groups.
- Parks (including dog parks) and playgrounds.
- Bike, nature and cross country trails.
- Landscape design of medians and planters, streetscapes, school grounds, parking areas and beach access.
- Site furniture replacement (benches, trash receptacles, signage, lighting, etc) in conjunction with Facility Maintenance.
- Master planning: open space & greenways, bikeways and trails.
- Citywide tree placement.
Landscape Services
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Greg Moore 757-823-4023 gregory.r.moore@norfolk.gov
Oversees:
Oversees:
- Mowing & bed maintenance: all Norfolk Public Schools, parks, recreation centers, medians, vacant lots, roadsides, ditches and athletic fields.
- Beach maintenance: cleaning of 7.5 miles of beach, April through September. This includes the dumping of 400 trash receptacles weekly.
- Vacant lots: maintain City-owned and privately owned lots.
- Athletics: perform grounds maintenance on football, soccer, baseball, softball, fi eld hockey, rugby and lacrosse fields,including repair, lining, dragging and clay replacement. This Division also collects all trash at parks, recreation centers, athletic fi elds and special event sites.
- Small Engine Repair Shop: performs maintenance and repair on over 1,000 pieces of portable equipment for Parks & Urban Forestry, Facility Maintenance, Cemeteries, Public Works, Utilities and the Fire Department.
- Tree- and shrub-planting throughout the City.
- Public building maintenance: includes Scope, Chrysler Hall, Harrison Opera House, City Hall plaza, courts building, Harbor Park, School Administration Building, Attucks Theater and Martin Luther Memorial.
- Items NOT maintained by Parks and Urban Forestry, but handled by Facility Maintenance, are picnic tables, grills, bleachers, tennis courts, fencing, soccer and football goals, dumpsters, and any electrical, plumbing, or other building maintenance requests. For those requests, contact 757-823-4567.
Public Information
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Jennifer Cauldwell
757-441-2400; ext. 226
jennifer.cauldwell@norfolk.gov
Manages all public relations and marketing functions for RPOS to include:
Jennifer Cauldwell
757-441-2400; ext. 226
jennifer.cauldwell@norfolk.gov
Manages all public relations and marketing functions for RPOS to include:
- Media requests/inquiries/interviews
- Writes and distributes press releases
- Special Event Planning and Promotion Social Media
- Oversees internal communications to 600+ RPOS employees, Norfolk City Council, RPOS Commission and other City of Norfolk departments
- Graphic design services
- Editor of the Good Times Magazine/Course Catalog
- Strategic public relations planning
- Crisis communications
- Manages outreach and education campaigns to include presentations to school groups, Civic Leagues and other citizen organizations
- Serves on local and regional recreation and parks associations.
- Serves on local and regional communications associations.
- Serves as department photographer.
- Manages budget and planning services for Division.
- Oversees Information Technology functions for RPOS to include IT related inquiries and installations at 50+ RPOS facilities
- Oversee all IT work requests and service orders
- Oversee the use, training, installation and troubleshooting of the RPOS recreation management software, RecTrac
- Creation and maintenance of Department web pages
Recreation & Leisure Activities
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Nicole Owens
757-441-2400; ext. 239
nicole.owens@norfolk.gov
Oversees:
Nicole Owens
757-441-2400; ext. 239
nicole.owens@norfolk.gov
Oversees:
- Operations of 18 recreation centers
- Childcare at six sites
- Playground programming.
- Norfolk Play Day and Bike Safety Day
- Recreation Center special events
- Operations of three neighborhood service centers
Urban Forestry
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Rick Wernicke (City Forester)
757-823-4024
richard.wernicke@norfolk.gov
Oversees:
Rick Wernicke (City Forester)
757-823-4024
richard.wernicke@norfolk.gov
Oversees:
- Maintenance and protection of Norfolk’s urban forest and public trees along all City streets, at Norfolk Public Schools, in City parks, open space areas, recreation centers, cemeteries, Camp Young (Chesapeake) and on all other Norfolk public property.
- Structural and clearance pruning, to A-300 pruning standards, on all public trees city-wide.
- Removal of all dead, dying, diseased, high-risk or downed public trees city-wide.
- Monitoring and management of insects and diseases of public trees.
- Storm damage clean-up to clear streets and sidewalks.
- Management of Forestry annual budget, equipment and supplies such as pesticides and fertilizer.
- Response to service requests regarding trees, as called in by citizens, contractors, all City departments, state and federal government agencies and other organizations.
- Management of Norfolk’s Tree Manager, a street tree work history and inventory database.
- Tree work permits.
- Review of site plans involving public trees.
- Norfolk Arbor Day Committee, which plans and carries out an annual Arbor Day ceremony the first Saturday of October.
- Supervision of Tree Steward volunteers, who carry out Norfolk’s significant tree project.
- Training of tree crews on modern arboricultural safety and pruning standards.
- Inspection of and consultation regarding public trees. Production of trees for public planting through the City’s nursery in St. Brides.
- Management of wood waste and debris at the Dana Street Yard.
Bureau Managers
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- Manage and oversee the Bureaus of Cemeteries, Parks & Urban Forestry, Planning & Administration, Recreation & Human Development, and Youth Services for the Department of Recreation, Parks, & Open Space.
- Develop and implement policies and procedures to ensure the Bureaus’ programs refl ect the best use of allocated funds for the Department of RPOS.
- Direct and participate in the preparation and implementation of the bureaus’ operating and capital budgets and ensure all work is conducted within budgetary constraints and according to City policy, codes and standards of quality.
- Plan, develop and evaluate program objectives, service levels, revenue generation, and resource utilization in order to meet changing community needs.
- Assist with coordinating work and developing plans and strategies by attending meetings with various personnel, contractors, and civic associations.
- Direct the preparation and implementation of goals and objectives of the bureaus.
- Administer the monitoring process of all service contracts, concession contracts and grants within the bureaus.
- Assign, train, supervise and evaluate a large staff and their performance.
- Perform important and diffi cult public liaison work in explaining and interpreting bureau programs.
- Build community partnerships and relationships.
