Department of Utilities
Our Mission: To enhance quality of life by providing excellent water and wastewater services at the best possible value for our customers.
New Construction Projects
Villa Heights Emergency Water Shutdown
Mobray Arch Water and Sanitary Sewer Replacement Nears Completion
Sanitary Sewer Construction Begins in Wards Corner
Water Main Replacement Planned on Westover Avenue
Fairmount Park Sanitary Sewer & Water Main Replacement
Next Phase of Improvements Scheduled in the Villa Heights & Lindenwood Neighborhoods
Bayview - Water & Sewer Upgrades Set to Begin In January
Cottage Line & Bayview Phase 4 Sanitary Sewer & Water Infrastructure Improvements
Water & Sewer Upgrades In Progress in Fairmount Park
Water & Sewer Upgrades Set In Park Place
Olde Huntersville Water & Sanitary Sewer Replacement
Did You Know?
Norfolk ’s Department of Utilities provides top quality drinking water to approximately 820,000 customers in Norfolk, Virginia Beach, parts of Chesapeake and to the U.S. Navy.
Norfolk ’s Department of Utilities provides wastewater services to approximately 240,000 people in Norfolk.
Norfolk's Reservoir System
Find out where your water comes from.
Norfolk is fortunate to have a plentiful supply of high-quality water. Norfolk has eight reservoirs, including the Intown Reservoirs located in Norfolk and Virginia Beach and the Western Reservoirs located in the City of Suffolk and Isle of Wight County.
The majority of our drinking water today comes from the Western Reservoirs. See the map below to view Norfolk’s reservoir system.
To learn more about how water gets from the reservoirs to your faucet, click here.
