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CONTACT US:
Customer Service Center
400 Granby Street
Norfolk , VA 23501
(757) 664-6700
Click here to email us.

 

Help keep fats, oils and grease (FOG) out of your drains.

It is as easy as 1-2-3!

1.Can the Grease - Pour used cooking grease into an empty, heat safe container, such as a soup can, and store it in the freezer. Re-use the oil for up to six months, or once solidified, toss the can into the garbage.

2.Scrape Your Plate - Wipe all pots, pans, dishes, and cooking utensils with a paper towel prior to washing to absorb the grease.

3.Catch the Scraps - Eliminate using the garbage disposal. Catch food scraps in your sink with a basket or strainer and toss them into the trash.

For more information on ways to keep your drains fat free, visit http://askhrgreen.org/fats-oils-grease-disposal/.

Serving You

  • We provide top quality drinking water to 820,000 customers in Norfolk, Virginia Beach, parts of Chesapeake, and to the US Navy.
  • We also provide wastewater services to approximately 240,000 people in Norfolk.


 

Norfolk Water

  • Norfolk is fortunate to have a plentiful supply of high quality water.
  • We have nine reservoirs including in town lakes and the western reservoirs that we own in the City of Suffolk.
  • The majority of our drinking water today comes from the Western Branch Reservoirs.

Map of the Reservoir System

 

 

Discover Norfolk Water

From the Reservoir to Your Faucet

Understanding your HRUBS Bill

Learn About Rates and Fees

Utility Improvements and Upgrades

Construction Projects in Your Area

Wastewater Collection

Where It Goes When You Flush

  Please browse our website for details about the Utilities Department and to learn more about your water and sewer services.  We are constantly striving to improve our website to better serve you.  Please contact us with your suggestions and comments.  We welcome and appreciate your comments!

  You can call us at (757) 664-6701, or e-mail us at utwainq@norfolk.gov


 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Customer Service (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001