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Water Accounts & Customer Service

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Utilities Contacts  

 

EMERGENCY NUMBERS:

Water or Sewer Main Breaks (757) 823-1000

Water Turn On/Turn Off (757) 664-6700

Miss Utility (Call Before You Dig)

1-800-552-7001

pictures of water plant

 

MAIN OFFICE LOCATION  OPERATIONS    MAILING ADDRESS
Granby Municipal Building 
400 Granby Street
Norfolk, Virginia  23510
Phone: (757) 664-6701
FAX: (757) 664-6739

Combined Operations Facility
1316 Ballentine Blvd.
Norfolk, Virginia  23510
Phone: (757) 823-1000
FAX:  (757) 823-1073

 P. O. Box 1080
Norfolk, Virginia  23510

  

Director Kristen M. Lentz, P. E. (757) 664-6722
Assistant Director Eric Tucker (757) 823-1005
Engineering Manager  Kenneth Turner, P.E.  (757) 664-6701
Customer Service Manager Trinette Hodges (757) 664-6700
Assistant Water Production Manager The' Garrison (757) 441-5678
Water Quality Manager Vernon Land (757) 441-5678
Utility Operations Manager Eric Tucker (757) 823-1005
Budget & Accounting Manager  Robert Carteris (757) 664-6727
Technology Manager Scott Howerin (757) 441-5678
Reservoir Manager David S. Rosenthal, CLM  (757) 441-5678
Management Services Admin. Harry Kenyon (757) 664-6758
Management Analyst Vacant (757) 664-6716
Public Information Specialist  Jennifer Cauldwell (757) 664-6730
Safety/Security Officer Phil Lefevre (757) 664-6742
Administrative Analyst  Vacant (757) 664-6701

 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Water Turn On/Turn Off (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001

 

 
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810 Union Street, Norfolk, VA. 23510 757-664-4000