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Department of Utilities
 

What's New

Sanitary Sewer Smoke Testing

Department of Utilities will be conducting sanitary sewer smoke testing in the Hollywood Homes and Maple Hall neighborhoods beginning June 22 nd. <Click here> for more information.

2009 Water Quality Report

The 2009 Water Quality Report is now available! <Click here> to view the report. Hard copies of the report can also be picked up at your local library branch or the Department of Utilities office located at 400 Granby Street.

Serving You

  • We provide top quality drinking water to 800,000 customers in Norfolk, Virginia Beach, parts of Chesapeake, and to the US Navy.
  • We also provide wastewater services to approximately 240,000 people in Norfolk.

 

Norfolk Water

  • Norfolk is fortunate to have a plentiful supply of high quality water.
  • We have nine reservoirs including in town lakes and the western reservoirs that we own in the City of Suffolk.
  • The majority of our drinking water today comes from the Western Branch Reservoirs.

<Click Here> for a map of the reservoir system

 

 

  Please browse our website for details about the Utilities Department and to learn more about your water and sewer services.  We are constantly striving to improve our website to better serve you.  Please contact us with your suggestions and comments.  We welcome and appreciate your comments!

  You can call us at (757) 664-6701, or e-mail us at utwainq@norfolk.gov


 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Water Turn On/Turn Off (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001