The Public Information Office provides internal and external public relations, information, and marketing support to all divisions of the Norfolk Department of Utilities. 

We seek to develop mutual understanding and support between Norfolk Utilities and the community.

   The services offered by the Public Information Office include:

• Presentations
• Displays
• Classroom Visits
• Submission to Outside Publications

The Public Information Office also coordinates public relations and information activities with other City departments through the City's Internal Networking Group (CING), and with other utilities in the region through the Hampton Roads Planning District Commission (HRPDC) and the Hampton Roads Water Efficiency Team (HR WET).

For more information about the Department of Utilities' Public Information program and its various services, contact Melanie Pesola at (757) 664-6758.

We are here to serve you!

EMERGENCY NUMBERS:

Water or Sewer Main Breaks (757) 823-1000

Water Turn On/Turn Off (757) 664-6700

Miss Utility (Call Before You Dig)

1-800-552-7001