Some water heaters manufactured
within the last 5 years could have faulty dip tubes. The dip
tube is located inside the water heater and delivers cold water
to the bottom of the tank so that it can be heated. It also
keeps the cold water and hot water separated inside the tank.
Recently, manufacturers used a defective plastic to make dip tubes.
This plastic deteriorates over time inside your water heater and
allows white plastic particles to roam freely in your water
pipes clogging small screens such as faucet aerators and washing
machine strainers.
Prior to December 31, 2000,
damage claims were being accepted by the Dip Tube Claim
Settlement Center. They are no longer accepting new claims
for dip tube problems and have shut down their website.
If you experience dip tube problems, a plumber can install a new one
or you can have your water heater replaced. Additional
information on this problem can be found at http://hotwater.custhelp.com/.
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