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Utilities - Water Accounts  
& Customer Service  

Bill Paying Assistance

  The Department of Utilities participates in the following program to assist residents with paying utility bills.

Lifeline

  Other Financial Services

If you are interested in speaking with someone about  your utilities bill and other services available, call the Department of Human Services at (757) 664-6100.  If you prefer, call the Utilities Human Services representatives Monday, Wednesday and Friday from 8:00am to 4:30pm at (757) 664-6035 or (757) 664-6311, or visit them at the 1st floor, Granby Municipal Bldg., 400 Granby St.  (click for map).


 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Water Turn On/Turn Off (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001


 
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810 Union Street, Norfolk, VA. 23510 757-664-4000