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Utilities - Water Accounts  
& Customer Service  

   Report a Leak Repair

We need you to tell us when you have repaired a leak.  Please complete the following information and then submit the form.  We will investigate your repair and let you know what we find.  We apologize for any inconvenience, and appreciate your cooperation.

You may also call us between 7:30am - 4:30pm Monday through Friday at (757) 664-6700.

  Please Complete the Following

(all fields in red are required)

HRUBS Account Number:   -

Name on Account:            

Service Address:              

Apartment No/Unit No:      

Norfolk, VA  Zip Code:       

Date of Repair (mm/dd/yyyy):              

Description of Repair, including Plumbing Contractor:

The following information is needed so we may contact you to discuss your inquiry and to inform you of our findings.  It will not be shared or disclosed with anyone except in relation to your inquiry.
 

Your Name:                    

(if different from name on account) 

Your Daytime Phone # :   

Your E-mail Address:      

Please review the information you have entered above for accuracy and completeness, and make any changes necessary.  When you're ready, please submit the form.  Thank you for your cooperation.

 

If you prefer, you may also call us between 7:30am - 4:30pm Monday through Friday at (757) 664-6700.

 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Water Turn On/Turn Off (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001


 
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810 Union Street, Norfolk, VA. 23510 757-664-4000