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Utilities - Water Accounts & Customer Service  

   Request Account Payoff Information

Use this form if you would like to request information regarding account payoff.  You may also call us between 7:30am - 5:00pm Monday through Friday at (757) 664-6700.


   Please Complete the Following

(all fields in red are required)

Parcel Number:  

Name on Account:            

Service Address:              

Apartment No/Unit No:      

Norfolk, VA  Zip Code:       


The following information is needed so we may contact you to about your request. 

Your Name:                    

Your Daytime Phone # :    

Your Fax # :    

Your E-mail Address:      


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Please review the information you have entered above for accuracy and completeness, and make any changes necessary.  When you're ready, please submit the form.  You will receive a response to your request within 48 hours.  Thank you for your cooperation.

  


If you prefer, you may also call us between 7:30am - 5:00pm Monday through Friday at (757) 664-6700.


 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Customer Service (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001