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Utilities - Water Accounts & Customer Service  

   Request Change of Billing Address

Use this form if you would like to request that your billing address be changed.  You may also call us between 7:30am - 5:00pm Monday through Friday at (757) 664-6700.


   Please Complete the Following

(all fields in red are required)

HRUBS Account Number:   -

Name on Account:            

Service Address:              

Apartment No/Unit No:      

Norfolk, VA  Zip Code:       


New Billing Address:              

New Apartment No/Unit No:      

Norfolk, VA  Zip Code:       

Date New Billing Address Is To Go Into Effect (mm/dd/yyyy):  

Comments or Notes:


The following information is needed so we may contact you to about your request. 

Your Name:                    

(if different from name on account) 

Your Daytime Phone # :    

Your E-mail Address:      

Please review the information you have entered above for accuracy and completeness, and make any changes necessary.  When you're ready, please submit the form.  Thank you for your cooperation.

  


If you prefer, you may also call us between 7:30am - 5:00pm Monday through Friday at (757) 664-6700.


 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Water Turn On/Turn Off (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001