About Norfolk
 
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   Norfolk Water Customers
 
 
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Utilities - Water Accounts  
& Customer Service  
  List of Services

 

Residential Services
  Start or Stop Service
  Report a High Bill
  Request Change of Billing Address
  Report a Leak Repair
  Report Low Water Pressure
  Request an Additional Waste Container
  Request a Special (Bulk Waste) Collection

 

Water Services
  Drinking Water Quality Tests
  Water Quality Frequently Asked Questions
  Well Water Testing
  Pay Your Water and Sewer Bill On-Line
  How To Read Your Water Meter and Detect Leaks

 

Bill Paying Assistance
  Lifeline Application

 

Report It
  Report a Water/Sewer Main Break
  Report a Leaking/Damaged Fire Hydrant
  Send Us Your Suggestions and Comments

 

Reservoirs/Recreation
  Boat Permits
  Order a Boat Permit (Adobe PDF)
  Fishing Maps
  Directions to Fishing Stations
  Living on the Reservoirs

 

Public Information
  Request a Presentation, Display, or Class Room Visit

 

Miss Utilities
  Call Before You Dig
  APWA Color Codes (Adobe PDF)

 

Hampton Roads Sanitation District
  HRSD
  HRSD Rate Schedule (Adobe PDF)

 

Requests for Proposals (RFPs) and Bids
  Current Bids & RFPs
  Recently Closed Bids & RFPs
  Presenters Information

 We are here to serve you!  

EMERGENCY NUMBERS:
Water or Sewer Main Breaks (757) 823-1000
Water Turn On/Turn Off (757) 664-6700
Miss Utility (Call Before You Dig)
1-800-552-7001


 
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810 Union Street, Norfolk, VA. 23510 757-664-4000