Start or Stop Water Service

  To begin receiving water service, or to turn off existing service, please call the Customer Service division at (757) 664-6700.  Our customer service hours are 7:30am to 5:00pm Monday through Friday, except holidays.

  Please give us at least 24 hour notice for service requests.  Requests for service changes received before 4:30pm will be handled the next business day.

  Please contact Customer Service at (757) 664-6700 for more information.

We are here to serve you!

EMERGENCY NUMBERS:

Water or Sewer Main Breaks (757) 823-1000

Water Turn On/Turn Off (757) 664-6700

Miss Utility (Call Before You Dig)

1-800-552-7001