Children can be very helpful when they are taught how to properly call for help. Teach your children how and when to call for help and how to use 911 properly. Teach children to memorize their:
House number, street name and city or town they live in
Mommy and Daddy's 'real' names
Street names near home
Children, Cell Phones & 911
Be sure to teach your children how to call for help from a cell phone
Many cell phones require pressing the "Send" button
Be sure you teach your children to press the "Send" button after pressing 911
Teach them how to properly disconnect or "end" the call
Become a Certified 911 Helper
The Commonwealth of Virginia's "911 for Kids" website is a great way for kids to learn what an emergency is, how to call 911 with coloring books and interactive games. They can even get a certificate that can be printed out!
We receive thousands of calls daily. Children and teenagers who are playing with phones, calling in false calls or are trying to be funny can tie up a Telecommunicator who could be answering an true emergency call.
We are trained to make every attempt to ensure if the person calling requires help, even when it sounds like they are just playing. If there is no answer on the call back, we will attempt to locate the caller and will send assistance to be sure everything is okay.
Keep your phone out of children's reach until they are old enough to use it properly. If you have a cell phone, utilize the key lock feature.