Department Overview

What We Do

The Department of Public Works is comprised of 8 divisions that function collectively to maintain and operate the city's infrastructure. Our staff works hard to make your commute safe and efficient, your neighborhood more attractive, your streets and sidewalks clean and well-maintained, among other services. We are committed to our mission and to addressing the concerns of our customers.


It is the mission of the Department of Public Works to build, maintain and operate the physical facilities that support and enhance the lives of Norfolk's citizens, businesses and visitors including the City's street network, traffic management system, storm water system, and waste collection system.

View the Public Works Organization Chart (PDF)