Crisis Stabilization


FreshHopeThe Crisis Stabilization (CS) Program is for adults who are in an acute crisis situation and who are at risk of hospitalization or homelessness due to their mental health or co-occurring disorder.

The CS Program provides direct mental health short-term care for non-hospitalized individuals who are experiencing an acute crisis of a psychiatric nature that may jeopardize their current community living situation. The program provides services based on individual needs in the least restrictive environment.


Services are provided in the eleven-bed, center-based Norfolk CSB program, which is licensed by the Virginia Department of Behavioral Health and Developmental Services (DBHDS). Specific services provided at Crisis Stabilization include:

  • History and Physical Examination
  • Individual and Group Counseling
  • Medication Assistance
  • Psychiatric Assessment and Stabilization
  • Referrals and Linkage for Ongoing Discharge Needs
  • Symptoms and Behavior Management
  • Treatment Planning

The Team

All services are provided by a treatment team of qualified mental health professionals (QMHPs).  The treatment team consists of:

  • Behavioral health technician
  • Counselor
  • Nurse
  • Peer provider
  • Psychiatrist
  • Social worker