Police Department
Important Programs
Public Feedback Portal - CALEA Accreditation
The Norfolk Police Department has been accredited by The Commission on Accreditation for Law Enforcement Agencies (CALEA) since 2016. As part of the Law Enforcement Accreditation process, we provide an opportunity for public feedback via the CALEA Portal located here: https://cimrs2.calea.org/202
The purpose of public feedback is to receive comments regarding our compliance with CALEA standards, engagement in service to the community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide our agency with information to support continuous improvement, as well as foster our pursuit of professional excellence.
It is important to know that CALEA is not an investigatory body and subsequently the public portal should not be used to submit information for such purposes. Additionally, there will be no response other than acknowledgement to submissions; however, the information will be considered in context to its relevancy to compliance with standards and the tenets of CALEA Accreditation.
Standard titles may be viewed on the CALEA website: Law Enforcement - Standards Titles | CALEA® | The Commission on Accreditation for Law Enforcement Agencies, Inc. The level of accreditation that Norfolk Police Department participates in include only those applicable standards that are in bold. Questions related to the accreditation process may be directed to the Accreditation Manager kathy.payton@norfolk.gov
Open Data
Norfolk Police have added three important new data sets to the city's open data portal; Police Incident Reports, Active Norfolk Warrants, and 24-hour Arrest Log. Not all incidents reported are crimes; for example, police take reports on missing persons or on lost items. The data lists location to the 100 block, and excludes the names of victims and juveniles. Active warrants listed in the open data portal date back to April 1997. Warrants involving sensitive investigations or juveniles are not available for review.
Virginia Community Policing Act Data Collection
Effective July 1, 2021, the Norfolk Police Department will provide the Virginia State Police with a number of all investigatory motor vehicle stops, all stop-and-frisks based on reasonable suspicion, and all investigatory detentions pursuant to §52-30.3. This information is currently available at the following link:
Virtual Neighborhood Watch
The Norfolk Police Department is launching a new program called Virtual Neighborhood Watch. Virtual Neighborhood Watch allows residents and business owners who have video surveillance camera(s) to register their address with the police department. If a crime occurs in your neighborhood, Norfolk Police can check the Virtual Neighborhood Watch database, and ask those residents to check their videos for evidence that may assist us in apprehending the suspect.
The information provided will always remain private, and the program is completely voluntary. Police will not be able to directly access your camera(s). Simply put, this program is another way for residents to partner with law enforcement in fighting crime.
Norfolk Police Virtual Neighborhood Watch
Be a part of the future; join the Norfolk Police Virtual Neighborhood Watch.
Crime Line
Norfolk Police and Norfolk Crime Line Partner with Anderson Software to Counter Crime and Build a Stronger Community.
The Norfolk Crime Line will now be accepting tips by way of the new free P3 Tips mobile app available on the iOS and Android platforms. Still completely anonymous, tips submitted through the P3 app, unlike SMS text tips, have no length limitations and allow images, video, and documents to be uploaded with the tip. Anderson Software's sophistication encryption processes obscure any and all identifying information and provide assured anonymity for tipsters.
Without the App
Even without the app, there is still an easy and secure option for submitting tips from any PC or mobile browser by going to P3 Tips website.
Tips
Tips are still welcomed by calling our hotline 1-888-562-5887. Using whichever method, once a person submits a tip, they will be given a TIP ID and password. With this information, they can log in at the P3 Tips website and submit follow-up information, engage in real-time chat/two-way dialogue, be informed of the outcome of the tip, and access any pertinent reward information. If you have any questions please contact the Norfolk Police Department, Public Information Office at 757-664-3277.