Norfolk Waste Management

Out of an abundance of caution, the Department of Public Works’ Waste Management Division has modified it’s services, in response to COVID-19:

Trash and recycling collection will continue. The driver will not get out of the truck to pick up any trash not in a can. 

The city is resuming bulk and yard waste collections beginning the week of May 11. Waste Management crews retrofitted trucks and revised collection methods which allow employees to ride together and safely collect yard and bulk waste.

  • Yard waste collection will be picked up on the resident’s normal collection date.  For more than 20 bags, residents must schedule a bulk waste pickup.
  • The initial bulk waste schedule will be modified, and collections limited. Pickup could be delayed. 
  • Residents must schedule all bulk waste pickups using the MyNorfolk online portal, mobile app or call Norfolk Cares at 664-6510. Collection will take place on the resident’s normal trash collection day.
  • Any scheduled pickups not collected, will be picked up the following week.  If possible, remove items from the curb that were not collected.  
  • Residents who set out bulk waste that has not been scheduled may receive a Notice of Violation.

SPSA has reinstated regular RESIDENTIAL WEEKEND HOURS at the Norfolk Transfer Station. The Norfolk Transfer Station is open for residents Tuesdays and Saturdays from 12:00pm - 4:00pm. Location: Norfolk Transfer Station, 3136 Woodland Avenue Norfolk, VA 23504. Residents dropping off bulk items are asked to observe social distancing guidelines at the transfer stations.