Norfolk Cares Center

A single point of contact for visitors, residents and businesses to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request.

• Request a Service using MyNorfolk
• 757-664-6510
• Social Media: Facebook | Twitter
• Email Healthy Neighborhoods
• TDD/TTY: #711 ask Operator for Norfolk Cares Assistance Center

Confidentiality

All requests for service are confidential. However, it is extremely beneficial for city staff tasked with resolving the issue to have a name and phone number to obtain further information if necessary.

Download Mobile App

Request City Services from your phone.