Norfolk Cares Center

A single point of contact for visitors, residents and businesses to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request.

Confidentiality

All requests for service are confidential. However, it is extremely beneficial for city staff tasked with resolving the issue to have a name and phone number to obtain further information if necessary.

Download Mobile App

Request City Services from your phone.

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  1. What mobile phone platforms do you support?
  2. What happened to the requests I submitted through request tracker prior to MyNorfolk?
  3. How can I look up City information from the MyNorfolk website or mobile app?
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  1. What happened to Citizen Request Tracker?
  2. So what happened to the open requests I have submitted through Citizen Request Tracker?
  3. How will I receive updates on the open Request Tracker requests I had?
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Services

Ask a Question

Norfolk Air Map

Pay Monthly Parking and Parking Tickets

Report Overgrown Landscaping

Report Street Light Outages

Request Bulk Pickup

Request Pothole Repair

Trash and Recycling Information