Norfolk Cares Center

A single point of contact for visitors, residents and businesses to request a city service, report a concern, seek information about Norfolk, or follow-up on a previous request.

Confidentiality

All requests for service are confidential. However, it is extremely beneficial for city staff tasked with resolving the issue to have a name and phone number to obtain further information if necessary.

Download Mobile App

Request City Services from your phone.

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Services