Parking Customer Service Center is Open

Parking Customer Service Center is Open to the Public

The Parking Division’s Customer Service Center at 222 E. Main Street is open to the public. The new office hours are Monday through Friday from 8:30 a.m. to 4:30 p.m. Customers are permitted to enter the building two at a time and must wear a mask in accordance with health and safety guidelines to limit the spread of COVID-19. Parking continues to encourage residents to use the self-service portal ( This portal may also be accessed through Parking’s web page at; click the round “Parking” button and then click “Customer Self Service.” 

 Additionally, residents may submit parking questions or requests through the MyNorfolk app, available for both iPhone and Android, call Norfolk Cares at 757-664-6510 or email

Apply today for your Parking's Residential and Business Parking Districts' Permit

Free One-Hour Metered Parking

Grabbing carryout or curbside pickup from your favorite local restaurant or business? Parking’s on us! Enjoy one-hour free parking at all metered spaces in Downtown, Ghent and ODU. The City of Norfolk supports local business!

Electric Chargers and Locations

GaragesTesla ChargersUniversal Chargers
Bank Street42
Fountain Park42
Freemason Street41
The Main Hotel32
Town Point32
York Street32

Pretlow Library

parking in the City of Norfolk

Parking Resources

Street Parking

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Click, Call or visit Parking website if you need Help? 


Call Norfolk Cares at 757-664-6510 for a friendly voice.

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