Where can I pay the parking fine?

Where can I pay the fine for a parking citation (ticket)?

For your convenience, parking violations can be paid by several different methods:

Pay by Mail

Utilize the envelope provided with your citation and mail your payment to:
City of Norfolk
Citation Collection Services
P.O. Box 80239
Indianapolis, IN 46280-0239

Pay Online

Pay your parking tickets online using a credit card. Visit our citation payments web page.

Pay by Phone

Pay by credit card by calling Norfolk Citation Collection Services at the toll free telephone number 1-866-425-3269.

  • City of Norfolk Agency Code: 1563
  • Payment by: MasterCard, Visa and American Express
  • A convenience fee of $2.95 will be assessed for each citation paid

Drop Boxes

Utilize the payment drop boxes located at:

Main Lobby of City Hall
City of Norfolk
810 Union Street
Norfolk, VA 23510

Parking Customer Service Center
222 E Main Street
Norfolk, VA 23510

Pay in Person

Visit the Parking Customer Service Center at:
222 E Main Street
Norfolk, VA 23510

Open from 8 a.m. to 5 p.m, Monday through Friday.