Commissioner of the Revenue


Please contact us to request an appointment for:

Personal Property Assessment Updates

Personal Property transactions are limited to: Move, Sale or Disposal of vehicle or other items. Military/Disabled Vet Exemptions. High Mileage adjustments. The Commissioner of the Revenue cannot accept property tax payments.

DMV Select Services

DMV Select transactions are limited to: Vehicle title, registrations and license plates. Permits and Placards. Name and address changes. Transcript requests and voter registration applications. The Commissioner of the Revenue cannot remove DMV stops. For all other transactions visit The VA Department of Motor Vehicles.

For APPOINTMENTS email us at

In the email use the subject title APPOINTMENT REQUEST and please include what type of transaction you may need to complete and a daytime phone number so we can contact you to confirm.  

Business Tax Office

For BUSINESS TAX APPOINTMENTS, email us at most business transactions can be completed online or via email. See below for additional business license information.


Visit the portal if you are ready to renew your Business License.

You must have a PIN to file and pay online. Click this link If you need/forgot your PIN. In the email please include your Business Name, Owner name, Last 4 of SSN or FEIN, and account number.

Need help using the portal? Click here for additional guidance.

Click here for some key points about Business License renewal.

Business Licenses will be mailed within two weeks of receipt of payment unless the City Treasurer withholds it for other delinquent taxes or fees.

2021 Monthly Fiduciary Coupons Are Available

To request personalized copies of your 2021 Monthly Fiduciary coupons used for filing Food & Beverage, Admission, Room and Transient Occupancy Tax. Please provide us with your account number, business name, location address and click here to make the request. Let us know if you would like paper copies mailed to you or a PDF version emailed. Blank copies for each type can also be found on our website here:

Providing Superior Service and Quality to the Citizens of Norfolk 

We are the Chief Assessor for the City of Norfolk. We provide the following services to aid in the continued economic growth of our city:

  • Assessment of individual and business personal property
  • Issuance and renewal of business licenses
  • Administration of all fiduciary taxes
  • Provider of DMV Select services- Open by appointment only.                                                  Hours of operation will be 8:30 a.m. to 4:00 p.m. Monday-Friday
  • Evaluation of customer tax compliance
  • Assistance and processing of Virginia State Income Taxes
  • Investigation of inquiries and delinquent accounts

Useful Information