Commissioner of the Revenue


Visit the portal if you are ready to renew your Business License.

You must have a PIN to file and pay online. Click this link If you need/forgot your PIN. In the email please include your Business Name, Owner name, Last 4 of SSN or FEIN, and account number.

Need help using the portal? Click here for additional guidance.

Click here for some key points about Business License renewal.

Business Licenses will be mailed within two weeks of receipt of payment unless the City Treasurer withholds it for other delinquent taxes or fees.

2021 Monthly Fiduciary Coupons Are Available

To request personalized copies of your 2021 Monthly Fiduciary coupons used for filing Food & Beverage, Admission, Room and Transient Occupancy Tax. Please provide us with your account number, business name, location address and click here to make the request. Let us know if you would like paper copies mailed to you or a PDF version emailed. Blank copies for each type can also be found on our website here:

Our office is closed to the public and we are working remotely.

Personal Property and Business Tax Offices Are Open

BY Appointment ONLY

DMV Select is CLOSED at this time.

Please contact us to request an appointment:

For BUSINESS TAX APPOINTMENTS, contact 757-664-7886 or email us at

For PERSONAL PROPERTY APPOINTMENTS, contact 757-664-7884 or email us at

Please read the City's Media release for additional information on COVID19 safety protocols and how to enter/exit the City Hall building for your appointment.


Please visit the DMV website at the link below for information on how to conduct business with them during this time.

VA Department of Motor Vehicles

Providing Superior Service and Quality to the Citizens of Norfolk 

We are the Chief Assessor for the City of Norfolk. We provide the following services to aid in the continued economic growth of our city:

  • Assessment of individual and business personal property
  • Issuance and renewal of business licenses
  • Administration of all fiduciary taxes
  • Provider of DMV Select services- Temporarily Closed.                                                  Hours of operation will be 8:30 a.m. to 4:30 p.m. Monday-Friday
  • Evaluation of customer tax compliance
  • Assistance and processing of Virginia State Income Taxes
  • Investigation of inquiries and delinquent accounts

Useful Information